Director of Admissions & Census Growth

Talentify; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Life Insurance

Critical Illness Insurance

Short-Term Disability Insurance

Accident Insurance

Hospital Indemnity Insurance

401(k) Retirement Savings Plan

On-Demand Pay Option

Paid Time Off (PTO)

Tuition Reimbursement Program

Job summary

ALIYA Healthcare is seeking an experienced Director of Admissions to oversee the admissions and referral process at our skilled nursing facility. The role includes managing referrals, coordinating admissions, and developing relationships with referral sources to support census growth.

The ideal candidate will have strong communication and organizational skills, a customer-focused approach, and experience in skilled nursing or healthcare settings.

Qualifications

• 2+ years of experience in healthcare admissions, skilled nursing, long-term care, marketing, business development, or census development preferred.
• Previous experience in a skilled nursing facility strongly preferred.

Responsibilities

• Manage the daily referral and admission process.
• Receive, review, and process referrals from hospitals, physicians, insurance companies, and community referral sources.
• Coordinate clinical and financial reviews to determine admission eligibility.
• Verify insurance coverage, payer sources, and required documentation.
• Communicate with referral sources regarding referrals, admissions, and denials.
• Maintain accurate and timely referral and admission information in PCC.
• Prepare admission paperwork, packets, notices, and other required documentation.
• Coordinate with Nursing, Social Services, Business Office, and other departments to ensure smooth admissions.
• Communicate anticipated admissions, discharges, and readmissions with facility leadership.
• Conduct facility tours and provide prospective residents and families with information about the facility and available services.
• Develop and maintain strong relationships with hospitals, physicians, case managers, social workers, and other referral sources.
• Conduct outreach to hospitals and community referral sources to generate new admissions.
• Support census development and work toward achieving facility occupancy goals.
• Follow up with new residents and families to ensure a positive admission experience.
• Participate in daily meetings, census calls, marketing meetings, and other facility meetings.
• Maintain current marketing materials and ensure the admissions area is professional and tour-ready.
• Ensure the admission process is conducted in accordance with facility policies and applicable regulations.
• Perform other duties as assigned by facility leadership.

Skills

Communication skills

Organizational skills

Customer service

Relationship building

Teamwork

Tools

Microsoft Office

PointClickCare (PCC)

Job description

ALIYA Healthcare is seeking an experienced Director of Admissions to oversee the admissions and referral process at our skilled nursing facility. The role includes managing referrals, coordinating admissions, and developing relationships with referral sources to support census growth.

The ideal candidate will have strong communication and organizational skills, a customer-focused approach, and experience in skilled nursing or healthcare settings.