Director of Admissions

The Grand Healthcare System; Town of Hempstead (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Compensation

Bonus Opportunities

Flexible Scheduling

Comprehensive Health Insurance

Employee Discount Programs

Tuition Reimbursement

Innovative Training Programs

Professional Development & Growth

Fun Company Events

Job summary

Mayfair Care Center is seeking a Director of Admissions to lead the admissions process, coordinate tours and applications, and drive census growth through strategic partnerships with physicians and referral sources. You will supervise admissions staff, ensure smooth client flow, and align marketing efforts with facility goals.

The role requires proven healthcare admissions or marketing experience, strong leadership, and excellent communication.

Qualifications

• Experience in admissions or marketing within a healthcare setting.
• Strong leadership and supervisory abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office and able to adapt to new software.

Responsibilities

• Oversee and manage the entire admissions process from inquiry to enrollment.
• Build/maintain relationships with physicians, discharge planners, social workers, and other healthcare professionals.
• Maintain records and report census goals, inquiries, denials, and marketing efforts.
• Collaborate with marketing to improve visibility and lead generation.

Skills

Leadership

Communication

Decision making

MS Office

Tools

MS Office

Job description

About Us

Mayfair Care Center is dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being.

We are currently seeking a dynamic and driven Director of Admissions to join our team!

Position Overview

As the Director of Admissions, you will play a key role in driving the growth and success of the facility. You will oversee and manage the entire admissions process, from client inquiries to family and referral coordination. Your leadership and strategic approach will help meet our facility's census goals, enhance our public image, and ensure a seamless experience for potential residents and their families. In collaboration with the interdisciplinary team, you will also contribute to the marketing and overall success of the facility.

Key Responsibilities

Admissions & Client Coordination

• Respond to inquiries promptly, ensuring a high priority is placed on referrals, inquiries, and walk-ins.
• Collaborate with the interdisciplinary team to streamline client flow, ensuring efficient and seamless admissions processes.
• Coordinate tours, applications, and sales processes with potential clients, families, and referral sources.
• Facilitate an immediate introduction to the nursing staff on the unit for new admissions and families.
• Communicate admission criteria clearly to all referral sources, families, and clients.

Relationship Management

• Build and nurture strong relationships with physicians, discharge planners, social workers, and other healthcare professionals.
• Initiate and maintain regular communication with referral sources to foster ongoing partnerships and improve client flow.
• Coordinate and participate in facility presentations to hospitals and physicians, promoting the facility's services.

Data & Reporting

• Maintain accurate records and statistics on potential client flow, pending inquiries, denials, hospital discharges, and marketing efforts.
• Monitor and report on census goals, ensuring alignment with facility targets and overall success.

Marketing & Public Image

• Collaborate with the marketing team to develop and execute strategies that increase visibility and generate leads.
• Ensure the facility's image remains positive, both in the community and within the healthcare industry.

Requirements & Qualifications

• Proven experience in admissions or marketing within a healthcare setting.
• Strong leadership and supervisory skills with the ability to motivate and guide a team.
• Ability to make independent decisions and act with integrity.
• Excellent communication and interpersonal skills, with the ability to engage with diverse individuals.
• Computer proficient, particularly in MS Office (Excel, Word, Outlook), with the ability to adapt to new software systems.

What We Offer

• Competitive Compensation: Attractive salary commensurate with experience.
• Multiple Bonus Opportunities: Based on performance.
• Flexible Scheduling: Maintain a healthy work-life balance with flexible hours.
• Comprehensive Health Insurance: Including employee contributions for affordable coverage.
• Employee Discount Programs: Access discounts on various products and services.
• Tuition Reimbursement: Support for your continued education and career development.
• Innovative Training Programs: Opportunities for professional growth and training.
• Professional Development & Growth: Advance your career within a growing organization.
• Fun Company Events: Enjoy company-wide dress-up days, raffles, and more!

Join Mayfair Care Center and be part of a team committed to providing the highest quality of care and service to our residents and their families.

We are an Equal Opportunity Employer – M/F/D/V.