Director of Administrative Operations

Latham & Watkins LLP; New York; Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid holidays

PTO

Well-being programs

Professional development

Employee discounts

Affinity groups

Job summary

Latham & Watkins LLP is seeking an Associate Director of Administration – New York to lead strategy and delivery of professional and administrative support functions in the New York office. The role will oversee Attorney Support, Executive Assistant, and Early Career teams, aligning resources with client needs and firm objectives.

The position offers potential flexibility with hybrid and in-office arrangements.

Qualifications

• A bachelor's degree is required.
• Eight or more years of progressive leadership experience in professional services, legal services, administration, operations, HR, talent development, workforce management, or related functions.
• Experience leading managers and developing high-performing teams.
• Significant experience managing service delivery with workforce planning, operational effectiveness, and customer service.
• Track record of building strong cultures focused on service excellence, accountability, and development.
• Experience leading organizational change and partnering with senior leaders on strategic planning and talent initiatives.

Responsibilities

• Establishing service delivery standards, operating expectations, and accountability frameworks across core verticals.
• Evaluating and enhancing support models, staffing, workflows, and organizational structures to align with evolving needs.
• Leading the Attorney Support, Executive Assistant, and Early Career leadership teams to ensure effective operations and development.
• Partnering with office leadership, HR, and Learning & Development to develop workforce strategies for business objectives and talent pipelines.
• Leading hiring, onboarding, training, mentoring, succession planning, and retention initiatives for professional support teams.
• Protecting confidential and proprietary information intrinsic to the firm.

Skills

Leadership

Communication

Relationship management

Influencing skills

Workforce planning

Organizational effectiveness

Operational management

Talent development

Organizational change

Strategic planning

Workforce strategy

Talent management

Business operations

Education

Bachelor's degree

Job description

Latham & Watkins LLP is seeking an Associate Director of Administration – New York to lead strategy and delivery of professional and administrative support functions in the New York office. The role will oversee Attorney Support, Executive Assistant, and Early Career teams, aligning resources with client needs and firm objectives.

The position offers potential flexibility with hybrid and in-office arrangements.