Director of Administration — Growth & Shared Services (Hybrid, Nonprofit)

Emancipet; Austin (TX); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Generous Paid Time Off

401(k) Plan

Health Insurance

Dental & Vision Insurance

Telehealth

Life AD&D Insurance

Voluntary Benefits

Support for Your Pets

Job summary

Emancipet is seeking a Director of Administration to lead the administrative backbone of a 200-person, multi-site nonprofit as it scales to open clinics across new markets. Reporting to the CEO, you will own governance, executive support, non-clinical SOPs, and cross-department shared services, ensuring smooth information flow and readiness for growth without adding friction.

This working leadership role builds processes, trains staff, and coordinates across departments to keep administrative

Qualifications

• Six or more years of progressive experience in administration, operations, or business management.
• Experience supporting a board of directors, including meeting logistics and minutes.
• Experience documenting processes and building SOPs used by others.
• Working knowledge of HRIS, accounting software, and reporting tools.
• Strong multitasking and ability to manage multiple workstreams.

Responsibilities

• Own and standardize administrative functions across departments; train staff.
• Define onsite/hybrid workflows and shared-office systems.
• Lead cross-department admin staff network and training.
• Plan and execute headquarters move.
• Manage board logistics, minutes, and policy records.
• Develop SOPs and central SOP library; improve inter-department info flow.

Skills

Project management

Communication skills

Discretion and judgement

Emotional intelligence

Cross-functional collaboration

Education

Bachelor's degree in business administration, management, public administration, or related field

Tools

HRIS

Accounting software

Reporting tools

Job description

Emancipet is seeking a Director of Administration to lead the administrative backbone of a 200-person, multi-site nonprofit as it scales to open clinics across new markets. Reporting to the CEO, you will own governance, executive support, non-clinical SOPs, and cross-department shared services, ensuring smooth information flow and readiness for growth without adding friction.

This working leadership role builds processes, trains staff, and coordinates across departments to keep administrative