Director of Ad Operations

Podcast Management Inc; New York (NY); Presencial; USD 160 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision coverage

401(k) with employer match

Generous paid time off

Paid parental leave

Resumo da oferta

Audiochuck is seeking a Director of Ad Operations in New York to own end-to-end ad delivery across our portfolio of shows, including Crime Junkie. You will be the senior operations and commercial counterpart to our sales partner, balancing revenue growth with editorial standards and audience trust.

Reporting to the CEO, you’ll own systems, analytics, and cross-functional workflows, and you will drive forecasting, revenue models, and campaign optimization to maximize impact and transparency

Qualificações

• 7+ years of experience in advertising operations or revenue operations.
• Experience owning end-to-end ad workflows and building processes.
• Strong analytical skills with revenue models and forecasts.
• Experience working with external sales teams or partners.
• Ability to translate data into actionable business decisions.

Responsabilidades

• Own end-to-end advertising workflow from opportunity through production and delivery.
• Review opportunities to ensure deliverability without compromising quality or editorial integrity.
• Develop visibility into campaign placement, flighting, and performance metrics.
• Identify risks and escalate issues with sales partners and internal teams.
• Lead RevOps scorecard, forecasts, and reporting for leadership and board.
• Collaborate with Content, Production, Marketing to protect editorial standards.

Conhecimentos

Advertising operations

Revenue operations

Cross-functional leadership

Analytical thinking

External partner management

Formação académica

Bachelor's degree in Business, Marketing, Communications, Analytics, or related field

Ferramentas

Salesforce

AdsWizz

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Ad Operations

Full Time New York Office, New York, NY, US

Salary Range: $160,000.00 To $180,000.00 Annually

Director of Ad Operations

This is a full-time, in-person position located in New York, New York. Some travel will be required.

About Us

Audiochuck is a fast-growing, dynamic company driven by our mission to tell the right stories, in the right ways, for the right reasons. Our team is made up of immensely passionate people who love what we do and don’t stop until we’re proud. Excellence is required at Audiochuck. We have a responsibility and privilege to honor the voices of those whose stories we tell.

We approach our content with empathy, compassion, and a genuine desire to make a difference. Advocacy is an essential part of the Audiochuck culture as we strive to positively impact victims and their families through the use of our time, money, and resources.

Committed to developing our people and fostering a long‑term team of talented media professionals, we are seeking a commercially minded advertising operations leader to own the performance and delivery of our advertising business.

About the Director of Ad Operations

The Director of Ad Operations is a senior, cross‑functional role responsible for owning advertising performance and delivery across Audiochuck's portfolio of shows, including Crime Junkie, the #1 most‑downloaded true crime podcast in the United States.

Reporting to the CEO, this role is the senior point of accountability for an advertising business that touches Revenue, Content, Production, Marketing, Finance, and our third‑party sales partner. The Director owns the internal systems, processes, analytics, and cross‑functional workflows behind our advertising, ensuring that what is sold can be delivered and that campaigns are executed flawlessly without compromising our editorial standards, audience trust, or mission.

Our third‑party sales partner leads much of our advertising sales activity. While this role is not responsible for direct ad sales, it is a critical commercial role. The Director will be Audiochuck's senior operational and commercial counterpart to our sales partner, using data and a deep understanding of our business to identify opportunities, advocate for Audiochuck's interests, challenge constructively when needed, and help maximize revenue.

This role is ideal for someone who is equally comfortable in a revenue model and a cross‑functional workflow, and who can balance commercial opportunity with brand, editorial, and audience considerations.

What You’ll Do

Campaign Operations & Execution

Own the end‑to‑end internal advertising workflow, with clear processes, decision points, and handoffs from opportunity through approval, production, and completion

Review opportunities from our sales partner to ensure they can be delivered without compromising quality, editorial standards, or the client experience

Build visibility into campaign placement, flighting, delivery, and make‑goods so Audiochuck always understands campaign status and performance

Proactively identify risks, then escalates and resolve issues with our sales partner and internal teams

Oversee and support the Senior Ad Ops Specialist and continuously improve the systems and controls behind ad delivery, including Salesforce and AdsWizz

Serve as Audiochuck's senior operational and commercial counterpart to our third‑party sales partner, advocating for our interests and challenging constructively when appropriate

Own deal‑level pricing and CPM analysis, assessing each opportunity for financial value, brand fit, and operational feasibility

Present opportunities to the CEO and relevant hosts for approval with a clear recommendation

Act as the primary conduit between our sales partner and internal teams so information, decisions, and feedback move quickly in both directions

Monitor the sales partner's monthly reporting and performance against contractual obligations, including impression delivery and decline percentages

Revenue Operations & Analytics

Own the RevOps Scorecard, bottom‑up revenue models, and forecasts, providing clear and actionable reporting for the CEO, executive team, and Board

Improve forecast accuracy and clearly explain performance, trends, and drivers of variance

Build visibility into inventory, demand, utilization, sell‑through, advertiser and category mix, RPM and CPM trends, and placement performance

Translate data into action, going beyond reporting what happened to recommend where Audiochuck should focus and where it can perform better

Editorial Standards & Brand Alignment

Partner with Content and Production to protect the editorial standards, host considerations, and brand parameters that shape what Audiochuck will and will not accept

Ensure advertisers, campaigns, and integrations move through the appropriate internal review and QC processes

Surface advertiser expectations and editorial requirements early, and act as a senior escalation point when they need to be reconciled

Commercial Opportunities & Custom Solutions

Develop a strong understanding of Audiochuck's audiences, brands, and capabilities to recognize new commercial opportunities

Identify advertiser categories and prospective clients that Audiochuck and our sales partner should pursue

Partner with Content, Production, and Marketing on custom treatments and sponsorships that are compelling, achievable, and true to our editorial standards

Stay closely involved in customized campaigns where internal knowledge or coordination is critical to success

Cross‑Functional Leadership

Build strong relationships across Revenue, Content, Production, Marketing, Finance, and Operations, with clear ownership so work does not fall between teams

Balance the needs of advertisers, our sales partner, and internal stakeholders to deliver an excellent client experience without compromising what makes Audiochuck distinctive

Move quickly on shifting priorities while maintaining rigorous quality standards and strong communication

What Success Looks Like

What we sell is right for Audiochuck, what we promise is achievable, and what we deliver is flawless

Every step of the advertising workflow has a clear owner, and work moves smoothly between teams

Audiochuck has clear, regular visibility into campaign delivery, inventory, and sell‑through

Revenue forecasts are accurate and give leadership and the Board a reliable picture of the business

The sales partner relationship is transparent and accountable, with performance tracked against contractual obligations

Every advertiser and campaign protects Audiochuck's editorial standards and audience trust

Commercial performance continually improves as new opportunities are identified and executed

What You’ll Bring to the Table

7+ years of experience in advertising operations, revenue operations, media sales operations, or a related discipline, including significant experience in a complex, cross‑functional media environment

Demonstrated experience owning or improving end‑to‑end advertising workflows and building processes that deliver consistently strong execution

Strong analytical capability, including building revenue models and forecasts and analyzing CPM, RPM, inventory utilization, and placement performance

Strong commercial instincts and an understanding of how operational and analytical decisions affect revenue

Excellent judgment and the ability to meet advertiser needs while protecting the standards, audience experience, and long‑term value of a media brand

Experience working with external sales teams, agencies, or commercial partners, with the credibility to advocate for a point of view and challenge constructively

Strong cross‑functional leadership skills and the ability to create clarity around ownership, timelines, and deliverables across teams that do not report to you

Highly organized and self‑directed, with the ability to manage multiple complex priorities in a fast‑moving environment

Exceptional communication skills in writing, in person, and in presentations, with the ability to translate between commercial, operational, analytical, and creative stakeholders

Bachelor's degree in Business, Marketing, Communications, Analytics, or a related field, or equivalent professional experience

Preferred

Experience in podcast, audio, digital media, or another content‑led advertising business

Strong understanding of the podcast advertising market, including host‑read, programmatic, branded content, and custom sponsorships

Experience with Salesforce, AdsWizz, or comparable advertising and revenue operations platforms

Experience working within a business that uses an external sales representation partner or sales house

Experience supporting custom advertising formats, sponsorships, or branded content from proposal through execution

A genuine interest in the Crime Junkie brand and Audiochuck's mission of storytelling, advocacy, and community safety

What Audiochuck Will Bring to the Table

Commitment to intentional leadership development

Dedication to company culture and promoting mental health

A collaborative and passionate team aligned around advocacy and impact

Opportunity to shape the advertising business behind the #1 true crime podcast in the United States

Comprehensive medical, dental, and vision coverage

401(k) retirement plan with employer match

Generous paid time off

Paid parental leave

Team events and company-sponsored activities

Compensation

The base salary range for this role is $160,000 to $180,000 annually. Actual compensation within this range will be based on the candidate’s experience, skills, and qualifications.

Audiochuck is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation at any point during the application or interview process, please contact [e-mail].