Director - Nursing Practice, Quality, and Education - Ambulatory

Virginia Commonwealth University Health; Richmond (VA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare institution is seeking a Director of Nursing Practice, Quality, and Education to enhance quality and safety in ambulatory care services. This role involves leading nursing initiatives, developing educational programs, and ensuring compliance with regulatory standards. The ideal candidate will have extensive nursing experience and a commitment to promoting high-quality patient-centered care.

Qualifications

• 10+ years clinical experience with 5+ years in leadership.
• Current RN licensure in Virginia or eligible compact state.
• Certification preferred in specialty areas.

Responsibilities

• Coordinate nursing practice initiatives and maintain a culture of safety.
• Lead educational programs to improve staff competencies.
• Monitor compliance and regulatory standards across the organization.

Skills

Leadership

Quality Assurance

Clinical Education

Communication

Interdisciplinary Collaboration

Education

Bachelor’s degree in Nursing

Master’s degree in Nursing

Job description

Director - Nursing Practice, Quality, and Education - Ambulatory page is loaded

Director - Nursing Practice, Quality, and Education - Ambulatory

Apply locations Richmond, VA time type Full time posted on Posted Yesterday job requisition id R36757 The Director, Nursing Practice, Quality, and Education coordinates activities and initiatives that enable ambulatory care services to be recognized within the healthcare community for nursing excellence and promotes the guidance, principles, and best practices outlined by the American Academy of Ambulatory Care (AAACN) and continued recognition as a Magnet organization by the American Nurses Credentialing Center. The Director, Nursing Practice, Quality, and Education leads a team of nurse clinicians and nursing leaders in the development and ongoing improvement of resources and systems that support nursing practice, education, professional development, quality, safety, and regulatory compliance initiatives for all sites and entities within Ambulatory at VCU Health System. The Director, Nursing Practice, Quality, and Education is responsible for advancing the systems that support nursing practice, including nursing policy/procedures, clinical practice guidelines, scope of practice, compliance assurance, and shared governance. The Director, Nursing Practice, Quality, and Education is responsible for leading and advancing educational

programs and professional growth opportunities for nursing and patient care services; accomplished by developing, implementing, disseminating, and evaluating programs and initiatives that enhance the knowledge, skills, and performance of clinical teams and nurse leaders to ensure the delivery of high-quality patient-centered care, innovation in education and clinical inquiry.

Essential Job Statements

• Establishes an environment in which it is both encouraged and expected that staff speak up for safety; support staff in speaking up; assists Associate Chief Nursing Officer, Ambulatory Nursing Practice by proactively assessing problems and take actions to fix system causes of them; encourages reporting of events and near misses; facilitates timely evaluation of safety events involving department or staff and

• implement planned corrective actions; Demonstrates the knowledge and ability of appropriate escalation/involvement of Associate Chief Nursing Officer, Ambulatory Nursing Practice regarding safety events and development of mitigation and improvement strategies.

• Supports Associate Chief Nursing Officer, Ambulatory Nursing Practice in establishing and maintaining an appropriate and responsible organizational structure and staffing plan that promotes efficient accomplishment of organizational and service line goals and compliance with VCU Health system policies.

• Provides oversight of clinical staff training, evaluation, and problem resolution; provides coaching and direction to nurse leaders to make evidence-based decisions regarding care processes, quality improvement, patient flow and throughput.

• Supports Associate Chief Nursing Officer, Ambulatory Nursing Practice by cascading communication and convening regular staff meetings to discuss divisional and organizational priorities.

• Supports Associate Chief Nursing Officer, Ambulatory Nursing Practice by monitoring unit and team compliance with all local, state, and federal laws and regulations, including those related to Medicaid, Medicare, and HIPAA.

• Demonstrates self-development and continuous learning using assessments to identify opportunities for improvement and developing improvement plan and implementation; Demonstrates VCUHS Star Values by role modeling behaviors and creating a customer service culture that their employees in their efforts to provide excellent customer service, demonstrate appreciation for diversity and use data to analyze and implement enhancements to customer service delivery.

• Promotes the growth of the department and individual team members in areas such as healthy work environment, design thinking, change management, and translation of evidence-based processes by identifying strengths and opportunities for professional development, providing formal and informal coaching, and performance management.

• Leads the department through system change, analyze data, identify trends, and make data-driven decisions to enhance educational and leadership outcomes in nursing. Leads and implements change projects, delegates tasks to team members as appropriate, supervises team accomplishments, and compiles an annual report of nursing outcomes across ambulatory.

• Partners with EPD team to engage in system strategic planning, participate in goal setting, action planning, and implementation within VCU Health Nursing and Patient Care Services and key stakeholders.

• Ensures adherence to nursing scope of practice regulations and guidelines, and collaborate in

• ongoing education and training to support nursing competency.

• Establishes and monitor nursing key performance indicators to assess quality of

• care, patient outcomes, and operational efficiency.

• Collaborates with interdisciplinary teams to develop, revise, maintain nursing policies, procedures, and clinical practice guidelines based on evidence-based practice, professional organization guidance, and industry standards.

• Collaborates and partner within the department, among peers, clinical teams, enterprise and

• organization leaders, academic health partners, and community stakeholders

Patient Population

Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Employment Qualifications

Education Required:

Bachelor’s degree in Nursing

Master’s degree in Nursing

Education Preferred:

Doctorate, Nursing

Licensure Required:

Current RN licensure in Virginia or eligible compact state

Current Basic Life Support (BLS)

Licensure Preferred:

Certification Required:

Certification Preferred:

Certification in specialty area (examples: NPD-BC, NE-BC, NEA-BC, AMB-BC)

Minimum Qualifications

Years and Type of Required Experience

Minimum of ten (10) years of relevant clinical experience with five (5) years of progressive leadership or management experience

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

Required to car travel to off-site locations, occasionally in adverse weather conditions.
Long-distance or air travel as needed- not to exceed 10% travel.

May be exposed to high noise levels and bright lights.
May have periods of constant interruptions.

Prolonged periods of working alone.

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

About Us

Who We Are

Inventing better care, day by day by discovery

Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right.

We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health.

We have it all:
• One college and four health sciences schools
• An academic medical center
• A Level I trauma center
• One of only two NCI-designated cancer centers in Virginia
• The region’s only full-service children’s hospital
• More than 800 physicians in 200 specialties
• With a community health center, dedicated research teams, facilities and valued partners in every field

Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.