Director, North America Workplace Experience

Compass Group, North America; San Francisco (CA); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Wellness Programs

Employee Assistance Program

Discount Marketplace

Commuter Benefits

FSAs

Parental Leave

Personal Leave

Job summary

Rapport, a division of FLIK Hospitality Group and a member of Compass Group USA, seeks a Director of Operations – North America Workplace Experience & Hospitality to lead the North America portfolio of 100+ associates, overseeing Welcome & Reception, Meeting & Events, Workplace Ambassadors, and Front-of-House services across the client portfolio.This role will serve as a strategic operational partner and single point of contact for client leadership, translating the client’s

Qualifications

• 12+ years of hospitality experience required.
• Proven ability to lead 100+ associates across multi-site portfolios.
• Strong executive presence and client stakeholder management.
• Experience translating hospitality trends into workplace programs.
• Financial discipline and performance management.

Responsibilities

• Lead North American portfolio and oversee Welcome Hosts, Meetings & Events, Workplace Ambassadors, and Front-of-House services.

Skills

Leadership

Strategic partnership

Communication

Data-driven decision making

Job description

Rapport, a division of FLIK Hospitality Group and a member of Compass Group USA, seeks a Director of Operations – North America Workplace Experience & Hospitality to lead the North America portfolio of 100+ associates, overseeing Welcome & Reception, Meeting & Events, Workplace Ambassadors, and Front-of-House services across the client portfolio.This role will serve as a strategic operational partner and single point of contact for client leadership, translating the client’s