Director, Network Service Management & Automation

TDS Telecommunications LLC; Denver (CO); On-site; USD 154,000 - 250,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Flu

Paid Parental Leave

Education Assistance

Volunteer Time

Job summary

TDS Telecommunications LLC is seeking a Director of Network Service Management and Operations (NSMO) Center of Excellence. This leader drives strategy, execution, and continuous improvement of systems enabling end‑to‑end network service delivery with a strong emphasis on automation and operational excellence.

The role oversees provisioning, activation, service assurance, and cross‑functional collaboration to ensure reliable, scalable customer facing services and value realization for the

Qualifications

• Bachelors degree (or higher) or 4+ years professional work experience.
• 8+ years’ experience with increasing levels of responsibility in application development and/or technology management.
• 4+ years’ experience leading projects.
• 5+ years management/supervisory experience.

Responsibilities

• Oversee delivery of technology solutions within the portfolio and align with stakeholders.
• Ensure availability, performance, security, and lifecycle management of applications.
• Manage third‑party resources and vendor performance.
• Translate technology capabilities into measurable business value and risk controls.

Skills

Leadership

Project management

Communication

Vendor management

Strategic thinking

Cross-functional collaboration

Innovation culture

Team motivation

Education

Bachelor's degree (or higher)

4+ years professional work experience

Tools

Operating systems

Database systems

Integration services

Application communication protocols

Programming technologies

Job description

TDS Telecommunications LLC is seeking a Director of Network Service Management and Operations (NSMO) Center of Excellence. This leader drives strategy, execution, and continuous improvement of systems enabling end‑to‑end network service delivery with a strong emphasis on automation and operational excellence.

The role oversees provisioning, activation, service assurance, and cross‑functional collaboration to ensure reliable, scalable customer facing services and value realization for the