Director, Middle Market Business Development - Commercial Lines (P&C Insurance)

Nationwide Mutual Insurance Company; Massachusetts; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Director for their Middle Market Business Development team. This pivotal role involves leading a team of Territory Managers and Underwriters, focusing on commercial lines. You will be instrumental in driving growth through strategic planning, relationship management, and performance analysis. Ideal candidates will possess extensive experience in underwriting and agency management, along with a passion for delivering exceptional customer service. If you're ready to take on a leadership role that emphasizes innovation and collaboration, this opportunity is perfect for you.

Benefits

Health Insurance

Paid Time Off

401(k) with Match

Pension Plan

Qualifications

• 10+ years in commercial line underwriting and agency management.
• Strong analytical and relationship-building skills required.

Responsibilities

• Lead a team of Territory Managers and Underwriters to drive growth.
• Monitor market conditions and support risk selection and pricing.
• Develop and execute sales plans to achieve profitability goals.

Skills

Commercial Line Underwriting

Sales Management

Agency Management

Analytical Skills

Relationship Building

Strategic Thinking

Leadership

Education

Bachelor's Degree

CPCU Certification

CIC Certification

Job description

Director, Middle Market Business Development - Commercial Lines (P&C Insurance)

Apply locations: Ohio, Delaware, New Jersey, Vermont, New York
Time type: Full time
Posted on: Posted 6 Days Ago
Job requisition id: 91631

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Director is responsible for the Northeast book of business within our Commercial Middle Market Custom Solutions organization, leading a team of 5-8 territory managers.

• This is a remote/WFH role, requiring about 33% travel throughout the territory, including conferences and leadership/team meetings. Ideally, candidates will be located in any of the states within the territory (OH, PA, DE, MD, NJ, NY, CT, RI, MA, NH, VT, ME), with Ohio, Pennsylvania, New York, or the Boston Metro area being especially preferred.
• This role is critical for driving middle market growth. The successful candidate must be action-oriented, able to work at a high pace, and focused on business development.
• Qualified candidates should have prior technical underwriting experience with authority, as well as existing broker/agency relationships.
• Experience as a people leader is a plus but not required.

Compensation Grade: H.SD180

#LI-MS1

#LI-REMOTE

Job Description Summary

We seek professionals who are both analytical and relationship-builders, combining these talents with entrepreneurial drive to manage their territory effectively. If this sounds like the opportunity for you, we want to hear from you!

As a Director, you will lead a team of Territory Managers and Underwriters, focusing on sales and underwriting relationships for commercial lines. Your responsibilities include building and maintaining relationships with agencies and brokers, portfolio analysis, and account management within your territory.

Key Responsibilities:

• Monitor market conditions, gather and analyze risk information, and support risk selection, renewal retention, and pricing decisions.
• Analyze performance data to drive profitable growth and partner with territory managers during large account reviews.
• Direct pricing standards, recommend underwriting strategies, and oversee underwriting quality.
• Set priorities, workflow standards, and performance metrics for the department, ensuring effective service delivery and organizational alignment.
• Develop and execute sales plans to achieve growth, retention, and profitability goals.
• Engage with agents and brokers to support renewals, develop new business, and ensure service standards are met.
• Collaborate on strategic planning and communicate policies and operational plans internally and externally.
• Build and maintain strong business relationships within the market, fostering internal and external partnerships.
• Develop customer service standards and drive performance improvements.
• Lead training initiatives, coach team members, and set operational expectations.
• Supervise staff including performance management, training, hiring, and disciplinary actions.

Additional responsibilities may be assigned as needed.

Reporting Relationships: Reports to the Associate Vice President. Direct reports may include Territory Managers and Underwriters.

Typical Skills and Experiences:

Education: Bachelor’s degree or equivalent preferred.

Licenses/Certifications: Relevant designations such as CPCU or CIC are preferred.

Experience: At least ten years in commercial line underwriting, sales, marketing, and agency management, especially in middle market segments. Leadership experience is preferred.

Knowledge, Abilities, and Skills: Extensive knowledge of property/casualty insurance operations, products, and markets; excellent communication skills; strategic thinking; decision-making ability; leadership qualities; and results-driven attitude.

Other criteria, including leadership skills and competencies, may take precedence. Staffing exceptions require approval from HR.

Values: Demonstrates Nationwide Values consistently.

Job Conditions: Heavy travel may be required. Work may be from a branch office or remote location. A valid driver’s license and safe driving record are required.

Benefits: Nationwide offers a comprehensive benefits package including health insurance, paid time off, 401(k) with match, pension plan, and more. For details, click here.

Nationwide is an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment and provide equal employment opportunities regardless of protected characteristics.