Director, Merchant Cloud Commercialization Key Account

Tech Sales Jobs; Purchase (NY); On-site; USD 190,000 - 240,000; Full time

Job summary

Mastercard seeks a Director to accelerate revenue growth for Mastercard Merchant Cloud in North America, leading sales enablement and market activation with a strategic partner. The role combines sales leadership with product commercialization responsibilities to drive adoption of next‑generation acceptance solutions.

You will manage cross‑functional collaboration across Global Acceptance + Merchant Solutions, Marketing, Sales and Services to ensure successful execution and scalable growth,

Qualifications

• Experience in payments industry and market trends.
• Knowledge of acquiring and gateway ecosystems.
• Proven ability to drive go-to-market strategies for new products.
• Strong cross-functional leadership across large organizations.

Responsibilities

• Account leadership with a strategic acquiring partner in North America.
• Drive revenue through Merchant Cloud value proposition and services.
• Collaborate with regional teams to identify opportunities and develop sales materials.
• Develop and maintain a robust sales pipeline using data-driven insights.
• Define and scale go-to-market operations for new products and services.
• Create and deliver education to expand Mastercard Merchant Cloud fluency across the enterprise.

Skills

Payments industry

Acquiring/Gateway

Go-to-market strategy

Cross-functional leadership

Sales enablement

Education

Bachelor’s degree

MBA preferred

Job description

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Merchant Cloud Commercialization Key Account
About Mastercard
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.
Role Overview
Mastercard’s Global Acceptance + Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, like Merchant Cloud we are working on shaping the payment experiences of the future.
In partnership with regional teams and cross-functional partners around the globe, Global Acceptance + Merchant Solutions works to expand merchant acceptance and help merchants and acquirers grow their businesses through Acceptance solutions and programs. At its essence, building acceptance is about driving the secular shift from cash to electronic payments, with the promise of giving consumers the best payment experience – one that’s fast, convenient and secure.
As the payments ecosystem continues to evolve and new players reshape the market, we are seeking a Director to accelerate revenue growth through the execution of the go‑to‑market strategy for Mastercard Merchant Cloud. Merchant Cloud is our next‑generation acceptance platform that unifies services, enables seamless omnichannel experiences, and helps partners deepen merchant relationships. This role will work closely with a strategic partner in North America to drive joint growth, leading sales enablement, commercialization and market activation efforts that expand the reach and adoption of our collective value proposition.
This is a high‑impact, role that requires cross‑functional collaboration, a full‑cycle sales approach, complemented by product management responsibilities to accelerate adoption of Mastercard’s Merchant Cloud solutions.

Location: Purchase, New York

Time Type: Full time

Key Responsibilities:

• Account Leadership: Manage and grow a key relationship with our strategic acquiring partner in North America.
• Strategic Growth: Drive revenue through selling the bundled value proposition though Merchant Cloud with a focus on value‑added services growth
• Execution Excellence: Collaborate with country & regional teams, and client‑facing teams to identify opportunities, submit business cases, and develop sales materials
• Bundle Value Proposition scaling : Develop and maintain a robust sales pipeline, leveraging data‑driven insights to prioritize high‑impact opportunities.
• Global Product Commercialization Operations: Define, operationalize, and maintain standards and systems to enable go‑to‑market and scale for emerging and new products and service
• Sales Enablement: Create, and execute education and training to support awareness of Mastercard Merchant Cloud strategy, capabilities, and expand fluency across the enterprise to drive growth
• Cross‑Functional Alignment: Partner with stakeholders across Global Acceptance + Merchant Solutions, Marketing, Sales and Services to ensure seamless execution and support.

All About You

• In-depth understanding and prior experience in the payments industry and strong understanding of relevant market trends.
• Strong knowledge and experience in Acquiring and Gateway ecosystem
• Prior experience in driving the adoption of solutions for digital commerce solutions
• A results‑oriented leader able to drive results and with proven experience in developing go‑to‑market strategies of new and innovative products and end‑to‑end product strategy and delivery of scalable solutions.
• Entrepreneurial and commercial mindset able to adjust to changing demands of market, customers, internal strategies and build partnerships across the organization.
• Excellent communications and influencing skillset to articulate the value of change and new strategies to the overall business goals.
• Ability to lead cross‑function and multi‑location teams.
• Organizational savviness to navigate a highly matrixed organization and resilience to thrive in high pressure goal‑oriented environment.
• Bachelor’s degree. MBA preferred.
• English is mandatory.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on