Director, Membership & Sales

NYSERNet; New York (NY); Remote; USD 100,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Membership & Sales to spearhead new business development efforts. This role focuses on expanding the member community by identifying and converting prospective members, ensuring NYSERNet is recognized as a vital partner in education and research networking. The ideal candidate will have a proven track record in membership development and sales, with the ability to build strategic partnerships and drive growth. This is a remote position requiring residence in New York State, offering flexible hours and a competitive salary package.

Qualifications

• 5+ years of experience in membership development and sales.
• Ability to prioritize and manage multiple projects effectively.
• Passion for relationship-building and community engagement.

Responsibilities

• Develop and implement acquisition campaigns targeting new organizations.
• Design outreach initiatives to position NYSERNet as a leader.
• Identify and establish partnerships with key industry players.

Skills

Membership Development

Sales Strategy

Market Analysis

Communication Skills

Relationship Building

Negotiation Skills

Project Management

Education

Bachelor's Degree (Preferred)

Job description

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JOB SUMMARY

The Director, Membership & Sales is responsible for driving NYSERNet’s new business development efforts, creating and executing strategies to expand our member community. This role will focus on driving membership growth by identifying, attracting, and converting prospective members, positioning NYSERNet as an essential partner in education and research networking. This position requires residence in New York State for agile travel to meetings throughout the state and region. Annual salary: $100,000-120,000.

KEY RESPONSIBILITIES

New Business Development & Membership Growth:

• Develop and implement acquisition campaigns that actively target new organizations, focusing on high-impact segments within education, research, and technology.
• Conduct thorough market analysis to identify and prioritize high-growth opportunities, creating targeted strategies for member acquisition.
• Create a pipeline of potential members through proactive outreach, leveraging industry events, networking opportunities, and personalized engagement.
• Work closely with cross-functional teams (education services, network engineering, finance, etc.) to align membership initiatives with broader organizational goals and objectives.

Outreach & Lead Generation:

• Design and lead high-visibility outreach initiatives to position NYSERNet as a leader in network connectivity for higher education and research institutions.
• Build relationships with decision-makers in target institutions through a strategic combination of direct outreach, conferences, and industry events to generate and nurture high-quality leads.
• Collaborate with marketing to develop compelling collateral, case studies, and presentations tailored to potential member needs and demonstrating the value of NYSERNet’s offerings.

Strategic Partnerships for New Member Growth:

• Identify and establish partnerships with key industry players, technology vendors, and associations that can expand NYSERNet’s reach and bring new member prospects into our ecosystem.
• Lead negotiations with prospective partners and collaborators, ensuring alignment with NYSERNet’s membership growth goals and securing agreements that drive new business opportunities.
• Develop and implement a robust membership sales strategy, including customized pitches, proposal development, and follow-up processes that convert prospects into members.
• Actively track and report on membership sales metrics, using data to refine and optimize outreach and acquisition strategies.
• Build a pipeline management process to monitor leads and ensure timely follow-up, nurturing, and conversion.

Market Awareness & Positioning:

• Stay informed about industry trends, competitor activities, and emerging opportunities within the education and research sectors to ensure NYSERNet remains competitive and attractive to potential members.
• Engage with external sources of funding, grants, and RFPs relevant to prospective members, helping align NYSERNet’s capabilities with these opportunities to attract new members

QUALIFICATIONS

• Bachelor's degree not required, but preferred.
• 5+ years proven experience in membership development and sales with a track record of achieving growth targets.
• Experience working with higher education, K12 and/or other related nonprofits.
• Experience promoting network- and technology-related services.
• Understanding of wide area networking and cybersecurity.
• Excellent communication, presentation, and negotiation skills.
• Ability to prioritize and manage multiple projects effectively.
• Ability to maintain accurate records of member information and interactions.
• Passion for relationship-building, collaboration and community engagement.
• Ability to travel regularly to NYSERNet member and prospective member offices and community events throughout NYS and adjacent states.
• Ability to travel occasionally to conferences throughout the country.

WORKING CONDITIONS

• Remote position with flexible work hours.
• Residing in New York State is required for agile travel to meetings throughout the state and region.
• Approximately 20-30% travel frequency, including overnight.
• Occasional evenings, nights and weekend work needed.

ABOUT NYSERNET

For forty years, NYSERNet has been a trailblazer in research networking, empowering colleges,

universities, K-12 schools, Regional Information Centers (RICs), BOCES, museums, healthcare facilities,

and research institutions with next-generation internet services. As a member-governed organization,

we provide high-speed connectivity, strategic cybersecurity solutions, collaborative opportunities, and

tailored support to drive research, education, and operational excellence.

Our robust fiber-optic network delivers gigabit speeds and secure, cutting-edge technology solutions,

while our growing cybersecurity program safeguards data and critical infrastructure. We support

digital learning and equitable access to technology, simplifying network management for more

effective operations. Through specialized training programs, workshops, and learning opportunities, we empower our members with the latest technologies and best practices.

NYSERNet fosters a thriving community of higher education, primary and secondary schools, museums

and other nonprofits who serve others by facilitating knowledge-sharing and collaboration. Our

dedicated networking solutions support the demands of research and academic institutions, while expert consultation and technical support help members optimize performance and security. By providing technology, training, and a peer network, we increase access to academic opportunities and

further scientific discovery, ensuring a strong, secure digital future for the communities we serve.

At NYSERNet, we are committed to being an employer of choice, known for our dedication to staff and

fostering an environment where people aspire to work and excel. We prioritize people, creating a

welcoming and inclusive organization that values knowledge-sharing, transparency, and collaboration.

NYSERNet is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, familial status, marital status, military service and veteran status, physical or mental disability, genetic information, domestic violence victim status, reproductive health decision-making, or any other characteristic protected by applicable federal, state or local laws and ordinances. NYSERNet is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Telecommunications

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