Director, Matching Services & Data-Driven Operations

Clear Destination Inc.; Nashville (TN); On-site; USD 180,000 - 280,000; Full time

Job summary

BMI is seeking an Executive Director, Matching Services in Nashville, Tennessee, to lead strategy, operations, and continuous improvement for music-usage matching. You will drive improvements in match rates, data integrity, and royalty outcomes through automation, analytics, and cross-functional collaboration.

You will build partnerships across teams, oversee data prerequisites for new client work, and guide leaders in delivering scalable, automated matching.

Qualifications

• Education: Bachelor's in Business, Information Systems, Data Analytics, Music Business, Operations Management or related field; Master’s preferred.
• Experience: 10+ years in operations, royalty processing, rights management, data management, matching/identification with leadership.
• Knowledge, Skills: Strategic planning, data quality, automation, ML, executive communication; ability to connect outcomes to cost, ROI and value.

Responsibilities

• Define and execute strategy, operating model, goals, KPIs, and service expectations for Matching Services.
• Lead automated and manual matching of music usage, including exception management.
• Monitor productivity, accuracy, service levels, cycle time, and cost per match; recommend actions.
• Address data-quality, metadata, registration, identifier, and timing issues with cross-functional teams.
• Advance ML, semantic matching, confidence scoring, automation, and human-review controls.
• Optimize mix of human and tech resources to balance value, capacity, and cost.
• Lead new client implementations with data prerequisites and service readiness.
• Develop managers and analysts, plan workforce, and ensure training and succession.
• Oversee claiming, rights identification, usage matching, invoicing, and reconciliation.

Skills

Strategic planning

Operational leadership

Portfolio prioritization

Data quality management

Automation

Machine learning

Executive communication

Cross-functional collaboration

Analytics

Education

Bachelor's degree

Master's degree

Job description

BMI is seeking an Executive Director, Matching Services in Nashville, Tennessee, to lead strategy, operations, and continuous improvement for music-usage matching. You will drive improvements in match rates, data integrity, and royalty outcomes through automation, analytics, and cross-functional collaboration.

You will build partnerships across teams, oversee data prerequisites for new client work, and guide leaders in delivering scalable, automated matching.