Director, Marketplace Analytics & Insights

Collectors; California (MO); Hybrid; USD 160,000 - 260,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching Plan

Flexible Hours

Vacation & Holidays

Employee Discounts

Educational assistance

Job summary

Collectors in Santa Ana, CA, is seeking a Director, Business Insights & Analytics to own data insights across PSA Marketplace, PSA Exchange, Vault, and eBay Consignment. You will transform transactional, marketing, operational, product, and behavioral data into decisions for Marketplace leadership.

The role blends strategy with hands-on execution in a lean, connected team. You’ll report to the President, Marketplace, and may work onsite or remote within a hybrid model.

Qualifications

• 7-10+ years of experience working with data to drive analyses & business insights, ideally in Marketplaces, FinTech, or eCommerce industries.
• You are equally comfortable writing SQL queries yourself as you are guiding, mentoring, and managing a lean team of analysts.
• You are strategic, curious, and can carry forward analyses, test hypotheses, and present structured recommendations.

Responsibilities

• Define and own the Marketplace analytics stack to monitor key metrics (sellers, buyers, vaults, GMV, AUM, cohort analysis, conversion funnels).
• Partner with Product, Engineering, Finance, Operations and Marketing to ensure a shared data view across functions.
• Provide product insights on feature usage and funnel efficiency to inform leadership.

Skills

SQL queries

Mentoring

Business acumen

Communication

Analytical thinking

Tools

SQL

dbt

Tableau

Mode

Lightdash

Job description

Collectors in Santa Ana, CA, is seeking a Director, Business Insights & Analytics to own data insights across PSA Marketplace, PSA Exchange, Vault, and eBay Consignment. You will transform transactional, marketing, operational, product, and behavioral data into decisions for Marketplace leadership.

The role blends strategy with hands-on execution in a lean, connected team. You’ll report to the President, Marketplace, and may work onsite or remote within a hybrid model.