Director, Market Health and Wellness - Sam's Club

Walmart; El Paso (TX); On-site; USD 130,000 - 260,000; Full time

Job summary

Join a leading company as a Market Health & Wellness Director, where you will lead multi-site operations, drive sales, and champion member service. This role emphasizes community engagement, compliance, and talent development, ideal for strategic leaders passionate about health and operational excellence.

Benefits

Competitive pay

Performance bonuses

Comprehensive health coverage

401(k)

Stock purchase options

Paid time off

Tuition assistance through Live Better U program

Qualifications

• 4 years’ experience supervising managers, or 2 years' health & wellness management.
• Experience in supervising with independent judgment is essential.
• Preferred experience in Healthcare Retail, Pharmacy, or Retail Operations.

Responsibilities

• Lead multi-site operations to drive prescription growth and member service.
• Ensure operational compliance with company policies and legal regulations.
• Develop high-performing teams and promote community engagement.

Skills

Leadership Experience

Strategic Thinking

Member-Centric Mindset

Community Orientation

Compliance Knowledge

Talent Development

Integrity and Ethics

Adaptability and Innovation

Education

BA/BS degree

Job description

Position Summary

Working at Sams Club means a career without boundaries. There's always room to grow, take on new challenges, contribute, and find professional rewards for your hard work.

As a Market Health & Wellness Director, you'll lead multi-site operations to drive prescription growth, optimize merchandise performance, and deliver exceptional member service. You'll champion community engagement, ensure regulatory compliance, and foster a culture of inclusion, integrity, and continuous improvement. By developing high-performing teams and embracing innovation, you'll help shape a member-first experience that supports business growth and community impact. This role is ideal for a strategic, people-focused leader passionate about health, service, and operational excellence.

What you'll do

• Drive Prescription and Merchandise Sales: Lead sales growth across multiple facilities by ensuring effective prescription fulfillment, competitive pricing, accurate signage, and strategic merchandise presentation. Monitor inventory levels, in-stock performance, and sales forecasting to meet market demands.
• Champion Member Service Excellence: Develop and implement service standards aligned with member expectations and company goals. Model exceptional service behaviors and ensure consistent delivery across all locations.
• Lead Community Engagement: Promote the company’s image and strategic initiatives through community outreach. Support local events, encourage associate participation, and integrate community involvement into business planning.
• Ensure Operational Compliance: Oversee adherence to company policies and legal regulations. Implement safety and loss prevention controls, conduct quality assurance reviews, and guide teams in executing company programs and initiatives.
• Develop and Support Talent: Provide leadership and development opportunities for associates across facilities. Select, train, mentor, and recognize team members while fostering a culture of belonging and inclusion.
• Model Respect and Inclusion: Build high-performing, diverse teams by embracing differences in people, cultures, and ideas. Create a workplace where all associates feel seen, supported, and connected.
• Act with Integrity: Uphold the highest standards of ethics and compliance. Foster a culture of transparency, accountability, and non-retaliation. Lead by example and support initiatives that promote sustainability, opportunity, and community impact.
• Serve Members with Excellence: Deliver business results while prioritizing member needs. Apply an omnichannel mindset and focus on delivering value through Every Day Low Prices.
• Drive Innovation and Continuous Improvement: Encourage curiosity, learning, and intelligent risk-taking. Support digital transformation and the adoption of new technologies aligned with the company’s business model.

What you'll bring

• Leadership Experience: Proven ability to lead multi-site operations, preferably in a health & wellness or retail pharmacy environment.
• Strategic Thinking: Strong skills in market analysis, sales forecasting, and business planning.
• Member-Centric Mindset: Commitment to delivering exceptional service and value to members.
• Community Orientation: Passion for community engagement and corporate social responsibility.
• Compliance Knowledge: Deep understanding of regulatory requirements and company policies.
• Talent Development: Track record of mentoring, coaching, and building inclusive teams.
• Integrity and Ethics: Demonstrated commitment to ethical leadership and accountability.
• Adaptability and Innovation: Ability to lead through change and support digital transformation.

This information provides a general overview of the role's responsibilities and expectations. The full Job Description can be provided during the hiring process.

At Sam's Club, we offer competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and more. We also support education through the Live Better U program, covering tuition, books, and fees for various degrees and certificates.

The annual salary range for this position is $130,000 - $260,000, with additional performance bonuses.

Minimum Qualifications

BA/BS degree and 4 years’ experience supervising managers with independent judgment and employment decisions, or BA/BS degree and 2 years' health & wellness management experience, or 6 years’ experience supervising managers with independent judgment, or 5 years' health & wellness management experience.

Preferred Qualifications

Experience in Healthcare Retail, Pharmacy, or Retail Operations is preferred.

Primary Location

7970 N Mesa St, El Paso, TX 79932-1626, United States of America