Director, Mainframe CICS/MVS Performance and Capacity

Fidelity Investments; Roanoke (TX); On-site; USD 190,000 - 250,000; Full time

Job summary

Fidelity Investments is seeking a Director for Mainframe CICS/MVS Performance & Capacity to provide technical leadership across performance engineering, capacity management, and modernization efforts on the IBM z/OS platform.

You will partner with cross-functional teams to balance customer experience, resiliency, and cost while guiding incident investigations and executive communications.

Qualifications

• 10+ years in IBM z/OS with CICS/MVS experience.
• In-depth knowledge of CICS, region behavior, and workload management.
• Experience with SMF/RMF and related performance tools.
• Ability to forecast capacity and align with business growth.
• Experience leading incident management and production support.

Responsibilities

• Lead performance governance and incident management.
• Develop capacity forecasts and workload models.
• Translate findings into executive-level recommendations.
• Collaborate with application, infrastructure, architecture, and vendor teams.
• Guide high-severity incident investigations and strategic initiatives.

Skills

IBM z/OS expertise

CICS/MVS performance engineering

Capacity planning

Workload management

SMF/RMF tools

Performance analysis

Leadership & mentoring

Tools

IntelliMagic

SYSVIEW

OMEGAMON

Strobe

MXG/SAS

Grafana

Power BI

SQL

Python

R

Job description

Job Description

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

As Director, Mainframe CICS/MVS Performance & Capacity, you will provide technical leadership for performance engineering, scalability, resiliency, and capacity management across Fidelity's IBM z/OS platform. This role is responsible for analyzing and optimizing complex online and batch workloads spanning CICS, MQ, WAS, DB2, VSAM, storage, network, and cloud-to-mainframe integration environments.

You will lead performance analysis, capacity forecasting, stress-test assessments, modernization measurement, and production readiness reviews to ensure platform stability and business continuity. Partnering across application, infrastructure, architecture, and vendor teams, you will evaluate the impact of technology changes on workload behavior and develop recommendations that balance customer experience, resiliency, operational simplicity, and cost.

As a hands‑on technical leader, you will guide high‑severity incident investigations, performance reviews, and strategic initiatives while translating complex technical findings into meaningful insights and recommendations for senior leadership.

The Expertise & Skills You Bring

• 10+ years of experience in IBM z/OS environments with deep expertise in CICS, MVS/zOS performance engineering, capacity planning, systems programming, middleware, or infrastructure engineering.
• Strong knowledge of CICS transaction processing, region behavior, response-time analysis, workload management, transaction attribution, VSAM access patterns, and interactions with DB2, MQ, WAS, and batch processing environments.
• Deep understanding of IBM z/OS, Parallel Sysplex, WLM, PR/SM, LPAR configuration, GP/zIIP optimization, storage management, JES/batch processing, DASD/FICON, and platform resiliency.
• Experience using SMF, RMF, CICS performance data, and tools such as IntelliMagic, SYSVIEW, OMEGAMON, Strobe, MXG/SAS, Grafana, Power BI, SQL, Python, R, or equivalent platforms to analyze and optimize system performance.
• Proven ability to develop capacity forecasts and workload models that align business growth, transaction volumes, modernization initiatives, and infrastructure demand with future platform requirements.
• Experience leading performance governance, incident management, root-cause analysis, change management, and production support within large-scale, mission-critical environments.
• Strong analytical and problem-solving skills with the ability to identify root causes across application, middleware, operating system, storage, network, and infrastructure layers.
• Proven leadership and communication skills with the ability to influence technical and business stakeholders, translate complex findings into executive-level recommendations, and mentor engineering teams.

The Team

The Mainframe Capacity & Performance team is responsible for performance engineering, capacity planning, forecasting, monitoring, and configuration optimization across Fidelity's enterprise IBM z Systems environment. The team partners closely with Mainframe Hosting, CICS, DBMS, MQ, Storage, Network, Application Development, Architecture, and key technology vendors to ensure the reliability, scalability, and resiliency of critical business applications and infrastructure.

Together, we provide the technical expertise, performance insights, and strategic guidance necessary to support business growth, major modernization initiatives, and operational excellence across the enterprise.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Category: Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.