Director Lifestyles & Wellness - Full Time

US Lawns; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free parking

Health Insurance

PTO with cash out

6% Retirement Matching 403(b)

PayActiv - Cash advance on paycheck

Job summary

US Lawns in Richmond, VA is seeking a senior program leader for the Lifestyles & Wellness department to supervise the Pastoral Services Program and related roles, and to guide activities that support residents and their families.

This role leads an interdisciplinary team, coordinates wellness programming, budgets, and partnerships, and ensures spiritual care and volunteer programs align with community policies.

Qualifications

• Knowledge of program planning and coordination.
• Knowledge of gerontology and health care issues affecting older adults.
• Excellent skills in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to drive wellness and lifestyle needs, identify issues, and manage the communication and direction throughout the process.
• Excellent interpersonal skills to communicate with residents and family members as well as community team members.
• Exceptional customer service skills.

Responsibilities

• Oversees Wellness Services and the programming component of the Lifestyles & Wellness department which includes, but is not limited to, outings, in-house programs, events, and creative expression programming.
• Provides semi-annual strategic planning and leads monthly operational programming in Independent Living. Supports Neighborhood and Household Leaders in their learning & development around wellness programs, such as the Pathways to Wellness.
• Monitors the monthly development of the Independent Living programming calendar utilizing in-house and community resources in conjunction with the Activities Committee and individual preferences to meet the needs and interests of all residents.
• Oversees Ancillary Services which includes front desk concierge, event set-up, and transportation.
• Assists residents in making smooth and orderly transitions to their new home and between levels of service.
• Serves as a member of the Resident Care Committee which ensures all residents can live in the level that is best suited for the individual.
• Ensures basic medical services are available to the independent living residents, giving them the opportunity to age in place as much as possible.
• Oversees the volunteer program within the community to bring additional services to our residents, as well as recruiting residents to volunteer across all levels of service.
• Establishes and maintains connections with community agencies, sub-contractors, and service providers to assure required resources for residents.
• Establishes resident/team member communication networks and procedures in coordination with other team members.
• Collaborates with the Associate Executive Director in passing important information to the Resident Council from the Lifestyles & Wellness Department.
• Attends leadership team meetings and other assigned committee meetings.
• Serves as contract monitor for the Beauty Shop, Barbershop, Manicurist, and Clothing Alterations, if applicable; maintains licensure and contract updates.
• Prepares departmental budget and fiscal reports. Establishes systems for inventory controls and department expenses and maintains fiscal control.
• Ensures the delivery of complete program of spiritual care to residents, their loved ones, and team members of all faith traditions.
• Supports an interdisciplinary approach to spiritual care.
• Supervise and facilitate the work of those delivering spiritual care, including interns.
• Oversees visitation of residents in all levels of living and in hospitals with a priority on crisis situations.
• Facilitates the development and implementation of spiritual care services, activities, and events.
• Coordinate church, clergy, pastoral visitors, and volunteers from the religious community.
• Participates in programs and administrative activities of the community.
• Develops and maintains proper administration procedures for Pastoral Services in accordance with community policies.
• Oversees in-house publications relating to spiritual care for the community.
• Participates in trade association of choice to establish outside networking relationships and continued education sessions for current trends and career growth.
• Attends all mandatory in-services and others as appropriate.
• All other duties as assigned.

Skills

Program planning & coordination

Gerontology knowledge

Interpersonal skills

Customer service

Communication with residents & family

Education

Bachelor’s degree in recreation/human services or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Full time schedule 8:30

• Full Time 8:30am -5:00pm

Job Description

Provides leadership and direction for the programs and services associated with the Lifestyles & Wellness department. Provides supervision to the Pastoral Services Program, Manager Ancillary Services, Social Services, Manager Clinic, Coordinator Wellness, Coordinator Volunteer, Coordinator Lifestyles and Administrative Assistant. Leads an interdisciplinary team in providing unique opportunities for personal growth, life enrichment, and self-expression for the community while providing support to residents and their families to ensure a smooth transition to the community to maximize independence.

Job Duties (Essential)

1. Oversees Wellness Services and the programming component of the Lifestyles & Wellness department which includes, but is not limited to, outings, in-house programs, events, and creative expression programming.
2. Provides semi-annual strategic planning and leads monthly operational programming in Independent Living. Supports Neighborhood and Household Leaders in their learning & development around wellness programs, such as the Pathways to Wellness.
3. Monitors the monthly development of the Independent Living programming calendar utilizing in-house and community resources in conjunction with the Activities Committee and individual preferences to meet the needs and interests of all residents.
4. Oversees Ancillary Services which includes front desk concierge, event set-up, and transportation.
5. Assists residents in making smooth and orderly transitions to their new home and between levels of service.
6. Serves as a member of the Resident Care Committee which ensures all residents can live in the level that is best suited for the individual.
7. Ensures basic medical services are available to the independent living residents, giving them the opportunity to age in place as much as possible.
8. Oversees the volunteer program within the community to bring additional services to our residents, as well as recruiting residents to volunteer across all levels of service.
9. Establishes and maintains connections with community agencies, sub-contractors, and service providers to assure required resources for residents.
10. Establishes resident/team member communication networks and procedures in coordination with other team members.
11. Collaborates with the Associate Executive Director in passing important information to the Resident Council from the Lifestyles & Wellness Department.
12. Attends leadership team meetings and other assigned committee meetings.
13. Serves as contract monitor for the Beauty Shop, Barbershop, Manicurist, and Clothing Alterations, if applicable; maintains licensure and contract updates.
14. Prepares departmental budget and fiscal reports. Establishes systems for inventory controls and department expenses and maintains fiscal control.
15. Ensures the delivery of complete program of spiritual care to residents, their loved ones, and team members of all faith traditions.
16. Supports an interdisciplinary approach to spiritual care.
17. Supervise and facilitate the work of those delivering spiritual care, including interns.
18. Oversees visitation of residents in all levels of living and in hospitals with a priority on crisis situations.
19. Facilitates the development and implementation of spiritual care services, activities, and events.
20. Coordinate church, clergy, pastoral visitors, and volunteers from the religious community.
21. Participates in programs and administrative activities of the community.
22. Develops and maintains proper administration procedures for Pastoral Services in accordance with community policies.
23. Oversees in-house publications relating to spiritual care for the community.
24. Participates in trade association of choice to establish outside networking relationships and continued education sessions for current trends and career growth.
25. Attends all mandatory in-services and others as appropriate.
26. All other duties as assigned.

Qualifications

1. Knowledge of program planning and coordination.
2. Knowledge of gerontology and health care issues affecting older adults.
3. Excellent skills in Microsoft Word, Excel, PowerPoint, and Outlook.
4. Ability to drive wellness and lifestyle needs, identify issues, and manage the communication and direction throughout the process.
5. Excellent interpersonal skills to communicate with residents and family members as well as community team members.
6. Exceptional customer service skills.

EDUCATION, EXPERIENCE, CERTIFICATION AND LICENSURE REQUIREMENTS

1. Bachelor’s degree in recreation/human services or related field required.
2. 5+ years recreation experience preferred.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

1. May include frequent lifting (up to 50lbs).
2. Extensive walking, bending, stooping, standing.
3. Ability to work in a fast-paced environment with multiple tasks.
4. Ability to work inside and outside to effectively make rounds daily throughout the facility and to respond to problems and emergencies.
5. Ability to assist in transporting Residents.
6. Universal staffing, holiday, inclement weather, and a flexible work schedule are required.

INDD

Benefits

• Double Time when working designated holidays Holiday Pay - for non-exempt team members
• PTO with a Cash Out option available
• 8 Federal Holidays, including Martin Luther King Day and Juneteenth
• One Paid Personal Day per year
• Free parking available
• 6% Retirement Matching 403(b)
• PayActiv - Cash advance on your paycheck available
• Employee Assistance Program - LifeSolutions EAP
• Full Health, Dental, and Vision Insurance options are available for individuals or families
• Zero cost to team members: $50,000 term life insurance policy
• Short-term Disability Insurance available
• Immunizationsavailable
• Tuition Assistance Program available
• Team Member referral bonus available
• EVEN MORE BENEFITS AVAILABLE Depending on location.

Company Description

A Top Richmond Workplace Winner for the 7th Year in a row!At Hermitage Richmond our team members are dedicated to creating a community where age does not define the person. Our mission of Enriching Life’s Journey guides our team in delivering service that focus on autonomy and self-direction, whether that is done in our residents’ apartments, assisted living, memory support or nursing residences.Our values of Culture, Stewardship, Partnership, Diversity, Hospitality and Quality form a framework for everything we do.If you possess strong professional skills and a desire to serve others by promoting person centered services in a team environment, we invite you to continue with this job application.

Vaccination Requirement

Employees hired for this position will be required to follow Pinnacle Living’s company-wide policies of being or becoming fully vaccinated against the annual flu, each subject to potential accommodation for medical reasons or religious beliefs.