Director, Legal Operations

NVA General Practice; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

NVA General Practice is seeking a Director of Legal Operations to lead the Legal, Compliance & Government Relations team. You will drive operational efficiency, define KPIs, and build scalable processes across a multi-site environment.

You will partner with leadership to implement a comprehensive legal technology roadmap, optimize outside counsel spend, and ensure audit readiness while supporting governance and risk initiatives. Travel is expected for key meetings.

Qualifications

• 6+ years of legal operations experience.
• Experience with legal tech and process improvement.
• Bachelor’s degree required; advanced degree preferred.
• Strong project management and analytical skills.
• Strategic thinking and execution, cross-functional collaboration.

Responsibilities

• Lead design and continuous improvement of legal operations processes.
• Develop and execute a legal operations strategy aligned with priorities.
• Establish KPIs and track metrics for legal function.
• Develop a multi-year legal technology roadmap.
• Evaluate and manage legal tech solutions (CLM, e-billing, matter management).
• Drive adoption of workflow automation and analytics capabilities.
• Partner with IT for system integration and scalability.
• Streamline workflows and implement standard templates.
• Oversee outside counsel relationships and budget management.
• Support governance, compliance, and risk initiatives.

Skills

Project management

Analytical skills

Cross-functional collaboration

Strategic thinking

Stakeholder management

Education

Bachelor's degree

Advanced degree preferred

Tools

CLM

E-billing

Matter management

Workflow automation tools

Job description

The Director, Legal Operations will lead and oversee all aspects of legal operations for the NVA Legal, Compliance & Government Relations team. This role is responsible for driving operational efficiency, developing metrics and KPIs, implementing scalable processes, managing budgets and vendors, and developing and executing a comprehensive legal technology roadmap. The position will serve as a strategic partner to leadership, enabling the Legal, Compliance and Government Relations function to operate effectively in a complex, multi-site environment.

Key Responsibilities

Legal Operations & Strategy:

• Lead the design, implementation, and continuous improvement of legal operations processes and infrastructure.
• Develop and execute a legal operations strategy aligned with business and legal priorities.
• Establish and track KPIs and metrics to measure legal function effectiveness.
• Support strategic initiatives, including corporate maturity and IPO-readiness efforts.

Technology & Innovation:

• Develop and implement a multi-year legal technology roadmap.
• Evaluate and manage legal technology solutions (CLM, e-billing, matter management).
• Drive adoption of workflow automation, AI-enabled tools, and analytics capabilities.
• Partner with IT for system integration and scalability.

Process Optimization & Efficiency:

• Streamline legal workflows and reduce manual processes.
• Implement standardized templates and playbooks.
• Optimize outside counsel usage and spend management.
• Manage legal budget planning, forecasting, and tracking.
• Oversee outside counsel relationships and performance.
• Implement e-billing and cost control processes.

Governance, Risk & Compliance Support:

• Support governance, compliance, and risk initiatives.
• Ensure documentation and audit readiness.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 6+ years of relevant experience in legal operations.
• Experience with legal technology and process improvement essential.
• Strong project management and analytical skills.
• Strategic thinking and execution
• Cross-functional collaboration

Physical Demands of the Job

Predominantly office-based work with prolonged sitting, computer use, presentations, and meetings. Travel is expected but less than 20%, and may include occasional visits to company events, Legal Team offsites and meetings, or hospital sites. Standard office demands apply with occasional evening or weekend work as business needs require.

Job requirements, including essential job responsibilities, key deliverables and outcomes, and success metrics, all subject to change based on business needs.

FLSA Classification:

Exempt

Location:

Remote with travel to Nashville, TN

The base salary range for this full-time position is $150,000-$190,000 annually. Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.