Director, Learning & Development

Mercalis; Morrisville (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Paid Time Off and Sick Leave

Opportunities for advancement

Job summary

Valeris seeks a Learning & Development Director in Morrisville, NC, to develop and implement training materials and programs. The ideal candidate will have a bachelor’s degree and 3-5 years of experience in the pharmaceutical industry. Responsibilities include planning training programs, coordinating delivery, and managing training associates. Valeris offers a competitive benefits package including health plans and a 401(k) with a company match. The work environment is dynamic and promotes professional growth.

Qualifications

• 3-5 years experience in the pharmaceutical industry preferred.
• At least three years training experience required.
• Excellent communication skills, both verbal and written.

Responsibilities

• Plan and facilitate training programs for new hires.
• Coordinate and support the development and delivery of training.
• Analyze the need for additional training staff and communicate requirements.

Skills

Excellent interpersonal skills

Excellent presentation skills

Ability to work in a fast-paced environment

Training leadership experience

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent work experience

Tools

Adobe Captivate

Microsoft PowerPoint

Microsoft Excel

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions spanning the entire healthcare value chain.

The Learning & Development Director position is responsible for the development, implementation, and maintenance of training materials and programs for everything from new hire training to career progression training in a fast‑growing, dynamic environment. You will deliver new hire and refresher training to one or more HUB programs; additionally you will coordinate the planning and delivery of programs that require SMEs/Specialists.

Responsibilities

• Plan the implementation and facilitation of training programs, material production and distribution for one or more HUB programs
• Using established models, develop training materials and evaluation processes for new‑hire, upgrade, and refresher training
• Coordinate logistical support, course development, delivery, evaluation, process measurements, and cost management for program launch, as well as on‑going training for assigned team(s)
• Coordinate with the role’s supervisor in the development of strategic training plans for HUB team(s)
• Communicate routinely with program managers and QA/QC to continuously evaluate the training needs of the assigned HUB team(s) and plan new or upgrade training programs
• Plan delivery of new/upgrade systems training by coordinating with Manager, Technical Training or by developing/delivering the training for the assigned HUB team(s)
• Analyze the need for additional training staff; communicate requirements with cost/benefit analysis to the supervisor
• Hire and manage staff of Training Associates, provide performance feedback and conduct performance evaluations
• Build solid cross‑functional relationships within the company
• On‑time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
• Ensure all SOPs are followed with consistency
• Conduct miscellaneous tasks or projects as assigned

Qualifications

• Bachelor’s degree or equivalent work experience strongly preferred; 3‑5 years experience working in the pharmaceutical industry preferred
• At least three years’ training experience required; previous training leadership experience preferred
• At least one year of Reimbursement Case Management experience
• Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others
• Excellent presentation and communication skills, both verbal and written
• Ability to work in a fast‑paced, time‑sensitive and ever‑changing environment while maintaining enthusiasm while training
• Ability to coach, counsel, and support the professional growth of a team of training professionals
• High learning agility with respect to computer literacy, including competency with Microsoft Office software especially PowerPoint and Excel
• Experience using Adobe Captivate to develop basic e‑learning modules a plus

Why Work for Valeris?

• Medical, dental, and vision plans, including HSA‑ and FSA‑eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company‑paid Short‑Term Disability coverage, with the option to purchase Long‑Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work‑life balance
• Team members receive nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission‑driven, inclusive culture where your work makes a meaningful impact

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.