Job Description Summary
Job Description
This position will follow our hybrid work model; we expect the selected candidate to work 3 days a week at our corporate office in Saint Petersburg, FL.
We are seeking a dynamic and forward-thinking Director of Learning & Development to partner in the design, delivery, and continuous evolution of enterprise leadership development programs and experiences. This role is pivotal in cultivating a culture of continuous development, enhancing leadership capabilities, and aligning talent strategies with business objectives. The ideal candidate will be a visionary leader with a strong background in adult learning, learning and leadership development and facilitation.
Essential Duties and Responsibilities:
- Translate business priorities and organizational capability needs into leadership development solutions in partnership with Learning & Development, Talent, HR, and business leaders.
- Partner closely with Learning & Development, Talent, HR, and business leaders to influence enterprise learning priorities and drive leadership capability across the organization.
- Partner with Talent Management to identify internal and external executive development opportunities that strengthen leadership capability and accelerate readiness for critical roles, supporting the firm's talent and succession planning processes.
- Design and scale innovative learning experiences, including microlearning, cohort-based programs, digital resources, and performance support tools, building the organization’s ability to deliver timely, high-impact development solutions aligned to evolving business needs.
- Partner with Talent Management and HR teams to support emerging skills and capability initiatives, ensuring leadership development experiences and learning pathways build the capabilities needed for future business success.
- Ensure programs are delivered efficiently, evaluated rigorously, and continuously improved based on feedback and business outcomes.
- Significant experience facilitating leadership development programs and coaching leaders across varying leadership levels.
- Leverage learning technologies, AI-enabled tools, and digital platforms to enhance learner engagement, scalability, and operational efficiency.
- Drive initiatives that embed a growth mindset and a learning and development culture across the organization.
- Design and develop resources such as playbooks, job aids, and functional guides.
- Utilize instructional design models (e.g., ADDIE) and learning technologies (e.g., LMS, authoring tools) to create impactful learning experiences.
- Manage vendor relationships, including selection, contract negotiation, and performance monitoring.
- Support broader L&D and talent programs, being agile and flexible as priorities shift and evolve.
Knowledge of:
- Financial services industry experience strongly preferred.
- Effective facilitation, presentation, and stakeholder engagement skills.
- Project management methodologies, business process improvement practices, and related tools.
- Learning and Development methodologies and solutions, including adult learning principles, coaching, 360-degree feedback, development planning, competency framework design, and leadership and professional development program design.
- Learning Management Systems (LMS) and learning technologies, with Workday Learning experience highly desirable.
- Learning measurement, evaluation, and analytics tools used to assess program effectiveness and business impact.
- Organizational change management principles, methodologies, and best practices
Skills:
- Demonstrated success in designing, facilitating, and scaling leadership development experiences for frontline, mid-level, and senior leaders.
- Strategic thinker with strong business acumen and the ability to align talent development initiatives to organizational objectives.
- Exceptional communication, presentation, and facilitation skills across diverse audiences and organizational levels.
- Proven ability to influence, build partnerships, and collaborate effectively with stakeholders at all levels of the organization.
- Strong project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
- Data-driven decision-making capabilities, including program evaluation, impact measurement, and return on investment (ROI) analysis.
- Proficiency in instructional design methodologies and learning delivery modalities, including instructor-led, virtual, hybrid, and eLearning solutions.
- Knowledge of learning measurement and evaluation models, including Kirkpatrick, Phillips ROI, and other methods for assessing learning effectiveness and business impact.
Ability to:
- Achieve results through influence, partnership, and collaboration in a highly matrixed environment.
- Build stakeholder alignment and secure buy-in across functions and leadership levels.
- Navigate complex organizational dynamics, competing priorities, and governance processes