Director Lean Site Consultant

Wellstar Health System; Roswell (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading health system in Georgia seeks a Director Lean Site Consultant to oversee the Lean Program implementation. This role involves driving continuous process improvement, training teams, and collaborating with executive leadership. Candidates should have extensive experience in Lean methodologies and management within a healthcare setting. A Master's degree is required, alongside Lean Certification and at least 10 years of relevant work experience.

Qualifications

• 10+ years of work experience required.
• 8+ years in a dedicated continuous improvement role utilizing Lean methodology.
• 3+ years in a direct management role required.
• 5+ years in a healthcare setting preferred.

Responsibilities

• Communicate regularly with executive sponsors and stakeholders about progress.
• Lead and facilitate complex improvement events and projects.
• Collect and analyze Lean process data, implement improvements.
• Support development of leader standard work.

Skills

Lean subject matter expertise (A3 Thinking, Strategy Deployment)

Credible demeanor to establish trust across all organizational levels

Ability to influence sustainable change across site-wide functions

Data analysis, presentation, and collaboration with site-wide operational leaders

Creative problem-solving and change management

Education

Master’s Degree in Business, Operations, Engineering, or Healthcare Administration or Sciences

Lean Certification

Six-Sigma certification

PMP preferred

Tools

Microsoft 365

data analysis tools

project management tools

Job description

Director Lean Site Consultant — Wellstar Health System

Work Shift: Day (United States of America)

Note: This description has been refined for clarity and formatting while preserving the original job information.

Overview

The Director, Lean Site Consultant is an internal site level Lean leader and subject matter expert who provides leadership to the implementation and governance of Wellstar's Lean Program. The role drives site-wide adoption of problem solving and continuous process improvement through facilitation of cross-functional teams toward sustainable, repeatable, and quantifiable results. The position supports the site’s strategic plan in alignment with the Lean Transformation Office and works with Executive Sponsors, Process Owners, Physician and Administrative Leaders, and Front-line staff to deliver outcomes that enhance patient care, quality and safety.

Job Summary

The Director, Lean Site Consultant leads Lean strategy at the site level, facilitates leadership to challenge status quo thinking, and fosters a culture of continuous improvement. This role trains and coaches employees and leaders across all levels, including Lean Site Consultants and Facilitators, and leads knowledge transfer of Lean philosophy and methodology, including A3 thinking. This position reports to a site executive leader and to the Lean Transformation Office within a matrixed organization.

Core Responsibilities and Essential Functions

• Communicate regularly with executive sponsors, team leaders, process owners, and other stakeholders about progress toward goals, critical factors, and obstacles.
• Lead and facilitate complex improvement events and projects, including assessment, planning, event facilitation, and follow-up to sustain outcomes; ensure quality standards and deliverables across the project lifecycle.
• Apply strong project management skills: define project A3, scope, timeline, data collection, and pre-project communication; keep projects on track and inform key sponsors; use escalation plans when timelines or outcomes are at risk.
• Collect and analyze Lean process data, identify opportunities, develop solutions, implement improvements, and help operational management sustain gains.
• Gather and track return on investment for initiatives.

• Act as a change agent to instill a process improvement culture across the organization.
• Teach the Lean improvement mindset and concepts through classroom, workshop, and project-based coaching.
• Mentor leadership teams in strategic focus areas, action plans, dashboards, linked measurement systems, and checking processes to execute work.
• Partner with operations to develop, implement, and sustain the WellStar management system model to support goal deployment.
• Support development of leader standard work for a linked checking and learning system that connects priorities to front-line work.

• Deploy and maintain a standardized WellStar Lean Standard Work process improvement methodology under the direction of the site Quality Lead.
• Use standardized checklists, roadmaps, standard work instructions, and job aids to support sustainable, repeatable, and measurable improvements.
• Collaborate with system LTO resources to ensure adherence to Lean Standard Work and provide feedback; escalate concerns as appropriate to ensure consistency.

• Identify and facilitate cross-functional improvement opportunities to leverage resources and learnings across the system (e.g., Quality and Safety, EHR initiatives, Clinical Operations, PI teams, Magnet, Baldrige).

Performs other duties as assigned. Complies with all WellStar Health System policies, standards of work, and code of conduct.

Education and Certification

• Required Minimum Education: Master’s Degree in Business, Operations, Engineering, or Healthcare Administration or Sciences
• Required Minimum Licenses/Certifications: All certifications are required upon hire unless otherwise stated.
• Additional Certifications: Lean Certification Required; Six-Sigma certification within 1 year required; PMP preferred

Experience

• Minimum 10 years of work experience required
• Minimum 8 years in a dedicated continuous improvement role utilizing Lean methodology required
• Minimum 3 years in a direct management role required
• Minimum 5 years in a healthcare setting preferred
• Proven experience influencing change at the executive level required while delivering results on strategic goals
• Lead complex, multi-department initiatives in healthcare organizations
• Strong coaching and mentoring in Lean concepts and tools

Skills

• Lean subject matter expertise (A3 Thinking, Strategy Deployment, VSM, RIE, Visual Management, Daily Huddles, 5S, Lean Management, Coaching and Mentoring, Training)
• Credible demeanor to establish trust across all organizational levels
• Ability to influence sustainable change across site-wide functions
• Data analysis, presentation, and collaboration with site-wide operational leaders
• Action-oriented planning aligned with strategic initiatives
• Well organized, disciplined, persistent, and capable of overcoming barriers
• Creative problem-solving and change management
• Proficiency with Microsoft 365, data analysis, and project management tools

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitals and Health Care