Director, Specialty Operations - Cardiovascular Services

5000 Wellstar Medical Group, LLC; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Wellstar Medical Group is seeking a Director of Operations to provide strategic, operational, financial, and administrative leadership for a division of ambulatory physician practices. The role partners with physician leadership to drive clinical, operational, and financial performance and oversees managers across the division.

The position requires an MBA or related field, and a minimum of 5–8 years of healthcare management experience.

Qualifications

• Excellent communication and presentation skills required.
• Experience with financial analysis and budgeting in healthcare.
• Strong strategic planning and operations leadership能力.
• Proven ability to lead and develop management teams.

Responsibilities

• Provide strategic, operational, financial, and administrative leadership across ambulatory physician practices.
• Lead divisional goals and performance with physician leadership and executives.
• Oversee patient access, quality, experience, and workforce engagement.
• Drive growth initiatives, care delivery strategies, and operational excellence.
• Mentor Managers of Regional Operations and other leaders.

Skills

Communication skills

Financial analysis

Strategic planning

Operations management

Staff development

Education

MBA or related field

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift Day (United States of America) Job Summary: The Director of Operations provides strategic, operational, financial, and administrative leadership for a division of ambulatory physician practices across Wellstar Medical Group. Serving as the administrative leader in a dyad leadership model, the Director partners with physician leadership to drive clinical, operational, and financial performance while advancing divisional and organizational goals. The Director is accountable for the overall performance of assigned practices, including patient access, quality outcomes, patient and provider experience, employee engagement, operational excellence, and financial stewardship. This role provides leadership and development for Managers of Regional Operations, RN Managers, and other operational leaders across the division to ensure consistent execution of strategic priorities and operational standards. Working collaboratively with physicians, advanced practice providers, hospital leadership, service line leaders, nursing, and system stakeholders, the Director leads growth initiatives, operational improvement efforts, and care delivery strategies that optimize performance and support Wellstar's mission, vision, and values. The Director reports to the Vice President of Operations for the respective division.

Core Responsibilities and Essential Functions

Divisional Leadership and Strategic Operations

• Provides strategic, operational, and administrative leadership for a division of ambulatory physician practices across Wellstar Medical Group.
• Serves as the administrative leader in a dyad partnership with physician leadership, sharing accountability for clinical, operational, financial, quality, and growth outcomes.
• Establishes and executes divisional goals, operational strategies, and performance expectations aligned with Medical Group and Health System priorities.
• Leads Managers of Regional Operations, Regional RN Managers, and other operational leaders to ensure consistent execution of organizational initiatives and operational standards.
• Drives operational excellence through standardization, accountability, performance management, and continuous improvement across assigned practices.
• Acts as a liaison among physicians, providers, hospital leadership, service lines, and Medical Group administration to promote collaboration and achieve divisional objectives.

Operational Performance, Access, and Growth

• Leads initiatives that improve patient access, capacity management, provider productivity, scheduling effectiveness, and operational efficiency.
• Identifies and implements opportunities for practice growth, provider integration, service expansion, and market development.
• Partners with physician, service line, and hospital leadership to optimize care delivery across the continuum and support strategic growth initiatives.
• Oversees implementation of new providers, programs, locations, and operational workflows.
• Utilizes data and performance metrics to drive operational decision‑making and achieve targeted outcomes.

Financial Stewardship and Resource Management

• Maintains accountability for divisional financial performance, including operating budgets, capital planning, productivity, and resource utilization.
• Monitors financial, operational, and workforce performance indicators and develops action plans to address opportunities and risks.
• Collaborates with Finance, Revenue Cycle, and Human Resources leaders to optimize operational and financial performance.
• Ensures effective deployment of resources to support growth, patient access, and organizational goals.
• Applies sound financial and business principles to support short‑and long‑term divisional planning.

Quality, Patient Experience, and Clinical Partnership

• Partners with physician leaders, RN Managers, and clinical teams to advance quality, safety, patient outcomes, and evidence‑based care delivery.
• Monitors and improves patient experience, access, quality, and operational performance metrics.
• Leads performance improvement initiatives that enhance service excellence, efficiency, and patient‑centered care.
• Promotes effective care coordination and collaboration across ambulatory, acute, and post‑acute settings.
• Ensures operational support for initiatives that improve clinical quality and patient outcomes.

Leadership Development and Workforce Engagement

• Provides leadership, coaching, mentorship, and performance management for Managers of Regional Operations, Regional RN Managers, and other operational leaders.
• Builds a culture of accountability, engagement, trust, collaboration, and continuous improvement.
• Supports talent acquisition, succession planning, leadership development, and retention strategies across the division.
• Partners with physician leadership to foster provider engagement and a positive practice culture.
• Creates an environment that supports employee engagement, professional growth, and high‑performing teams.

Compliance, Risk, and Regulatory Management

• Ensures compliance with organizational policies, accreditation standards, regulatory requirements, and reimbursement guidelines.
• Maintains accountability for operational integrity, risk mitigation, and adherence to quality and safety standards.
• Supports clinical and operational leaders in maintaining a compliant, safe, and high‑performing practice environment.
• Oversees implementation of corrective actions related to compliance, audit findings, and operational risks.
• Performs other duties as assigned. Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education

• Masters Business Administration/Management or other/related field Required.
• 8 years additional years of relevant work experience and/or other specialized training can be used in lieu of minimum education requirement.

Required Minimum License(s) and Certification(s)

• CHE, FACHE - Cert Healthcare Exec preferred.

Required Minimum Experience

• Minimum 5 years healthcare management experience, preferably in a practice setting required.
• Will accept 8 years of progressive healthcare management experience in lieu of a masters degree.

Required Minimum Skills

• Excellent communication and presentation skills, both verbal and written.
• Knowledge and command of the principles of financial analysis, strategic planning, operations, human resources and information systems.
• Ability to collect, analyze and apply data and other pertinent information to develop short and long term practice goals and budget needs.
• Ability to work independently and to motivate and develop staff.
• Work closely with physicians, other providers and Wellstar Administration to establish and meet short and long term strategic practice goals.
• Proactively searches for and recommends opportunities to enhance practice services and revenue.
• Consistently demonstrates excellent leadership and customer service skills.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION: To enhance the health and well-being of every person we serve.

OUR VISION: Deliver world‑class healthcare to every person, every time.

OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence

Wellstar consistently receives attention and accolades from national organizations that set the standards for world‑class care. Our system‑wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top‑notch care for our patients, but also foster the culture of Wellstar as a GreatPlacetoWork.