Director, Lean Operations

Brink’s Inc; Coppell (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Brink’s is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide transformation toward operational excellence. This high-impact role will drive continuous improvement initiatives that elevate performance, increase efficiency, and deliver measurable business results across all lines of business.

Must be willing to travel 50% to 70% for this role. The ideal candidate will be a change agent, coach, and enterprise partner—bringing Lean principles to life in a

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, or Supply Chain.
• 10+ years of progressive leadership experience in Lean, Continuous Improvement, or Operational Excellence roles.
• Experience in multi-site operations or logistics is a plus.

Responsibilities

• Lead development and implementation of Lean strategies to support growth and efficiency.
• Champion continuous improvement across all functions and levels of the organization.
• Own and execute the Lean Roadmap with core methodologies across regions and units.
• Partner with leaders to coach and develop Lean capability and behaviors.
• Facilitate Kaizen events and Value Stream optimization to eliminate waste.

Skills

Visionary leadership

Operational grit

Influence & collaboration

Exceptional communication

Analytical mindset

Change agent

Education

Bachelor's degree

Tools

5S

A3 problem solving

VSM

Standard work

Visual management

TPM

Job description

About Brink’s

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

Brinks Texas License #C00550

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Brink’s is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide transformation toward operational excellence. This high-impact role will drive continuous improvement initiatives that elevate performance, increase efficiency, and deliver measurable business results across all lines of business. The ideal candidate will be a change agent, coach, and enterprise partner—bringing Lean principles to life in a complex, service-driven environment.

Must be willing to travel 50% to 70% for this role.

Key Responsibilities

• Strategic Execution: Lead the development and implementation of Lean strategies that directly support business growth, operational efficiency, and customer satisfaction at the national level.
• Cultural Transformation: Champion a culture of continuous improvement, embedding Lean thinking across all functions and levels of the organization—from frontline teams to senior leadership.
• Operational Roadmapping: Own and execute the Lean Roadmap, ensuring consistent adoption of core methodologies (5S, A3 Problem Solving, VSM, Standard Work, Visual Management, TPM) across regions and business units.
• Leadership Engagement: Partner with operational leaders to define performance expectations, deliver coaching, and develop leadership capability in Lean thinking and behaviors.
• Kaizen & Value Stream Optimization: Facilitate regional Kaizen events and improvement workshops, targeting high-impact areas to eliminate waste, streamline workflows, and improve service delivery.
• Standardization & Scalability: Identify and institutionalize best practices across all locations, ensuring scalable, repeatable processes and sustainable results.
• Training & Development: Design and deliver hands‑on training and coaching for cross‑functional teams, enabling widespread adoption of Lean principles across Operations, Admin, and Line of Business functions.
• Innovation & Benchmarking: Actively monitor industry trends, emerging technologies, and global best practices to inform future‑state solutions that drive operational excellence.
• Voice of Customer Integration: Collaborate with customer‑facing teams to integrate VOC feedback into Lean initiatives, improving customer experience and operational responsiveness.
• Strategic Program Management: Lead critical, enterprise‑level projects focused on operational efficiency—including production planning, logistics routing, resource optimization, and workforce deployment.

What You Bring

• Visionary Leadership: Ability to translate strategic direction into actionable plans with clear KPIs and outcomes.
• Operational Grit: Willingness to engage directly with operations teams, lead from the front, and model Lean behaviors.
• Influence & Collaboration: Strong presence with the ability to align, influence, and inspire cross‑functional teams and stakeholders.
• Exceptional Communication: Clear and direct communicator with the ability to engage all levels of the organization.
• Analytical Mindset: Data‑driven and process‑centric with a relentless focus on continuous improvement and operational excellence.
• Change Agent: Confident navigating ambiguity and driving change in a matrixed, fast‑paced environment.

Preferred Qualifications

• Brink’s Bronze or Silver Lean Leader certification strongly preferred.
• Bachelor’s degree in Business, Operations Management, Engineering, Supply Chain, or related field.
• 10+ years of progressive leadership experience in Lean, Continuous Improvement, or Operational Excellence roles.
• Multi‑site operations or logistics industry experience is a plus.

Equal Opportunity Employer

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.