Director, IT - Digital Marketing Technology

Tevapharm; Parsippany-Troy Hills (NJ); Hybrid; USD 165,000 - 206,000; Full time

Benefits offered by this job

Health Insurance

401(k) with employer match

Paid Time Off

Life and Disability insurance

Employee Assistance Program

Job summary

Teva is seeking a Director, IT – Digital Marketing Technology to lead the technology strategy, architecture, and delivery roadmap for omni‑channel engagement across US, EU, and international markets.

You will partner with Marketing, IT, SI/MSP partners, and creative agencies to deliver scalable data, integration, and platform capabilities that enable cross‑market campaigns and governance in a regulated environment.

Qualifications

• Bachelor’s degree required.
• 10+ years IT/technology experience with 5–7+ years in digital/omni‑channel marketing tech within Life Sciences or regulated industry.
• Experience delivering technology for global/multi‑market organizations, ideally with EU exposure.
• Strong leadership, including managing a team through managers/leads.
• Deep Salesforce ecosystem knowledge (Marketing Cloud, Data Cloud/Data 360, Identity, Experience Cloud).
• Proven experience managing SI/MSP relationships across regions and markets.

Responsibilities

• Own the tech roadmap for omni‑channel marketing across US, EU and IM.
• Lead architecture and delivery of data integrations (Salesforce Data 360, Identity, Marketing Cloud, Experience Cloud, Veeva CRM, Vault PromoMats).
• Partner with global and regional Marketing/Brand teams to translate campaigns into scalable tech solutions.
• Manage SI/MSP relationships, scope work, govern delivery, and manage budgets across markets.
• Ensure GDPR compliance and data privacy practices across NA/EU/IM.
• Drive platform strategy for Salesforce and Veeva; link measurements to CRM and campaign data.

Skills

Leadership

Stakeholder management

Agile

Cross-functional collaboration

Global/multi-market experience

Communication skills

Education

Bachelor's degree

Tools

Salesforce

Salesforce Data 360

Salesforce Marketing Cloud

Salesforce Identity

Salesforce Experience Cloud

Veeva Vault CRM

AWS

GA4

Data lakes

Job description

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

Our Team, Your Impact

The Director, IT – Digital Marketing Technology leads the technology strategy, architecture, and delivery roadmap powering omni-channel customer engagement capabilities across US, EU and International Markets. This role sits at the intersection of global and local Commercial/Marketing teams, IT, System Integrators (SI), Managed Service Providers (MSP), and creative/media agencies — translating brand and marketing strategy into scalable data, integration, and platform capabilities that enable true omni-channel execution across HCP, patient, and consumer touchpoints in multiple markets. This leader owns the governance, roadmap, and delivery of modern marketing technology and data stack spanning Salesforce (Data 360, Identity, Marketing Cloud, Experience Cloud, Heroku), Veeva Vault CRM, AWS, GA4, and enterprise data lakes — balancing global platform standards with local market and regulatory needs.

This role will be 2-3 days onsite at our Parsippany, NJ office

How You’ll Spend Your Day

• Own the technology roadmap for omni-channel marketing capabilities across US, EU and IM, aligning platform investments with global commercial strategy and local market execution requirements.
• Lead architecture and delivery of data integrations connecting Salesforce Data 360, Identify Hub, Marketing Cloud, Experience Cloud, Veeva CRM, Vault PromoMats, and enterprise data lakes to support unified customer profiles and cross-market campaign orchestration.
• Partner with global and in-country Marketing/Brand leadership across EU and IM to translate campaign and customer journey requirements into scalable, regionally adaptable technical solutions.
• Manage SI and MSP relationships across regions — scoping work, holding delivery accountable, and managing budget and vendor performance across multiple markets.
• Ensure data governance, identity resolution, and consent management practices meet GDPR and other applicable regional data privacy requirements across NA/EU/IM
• Drive platform strategy for Salesforce and Veeva, ensuring measurement connects back to CRM and campaign data consistently across markets
• Establish and report on global/regional KPIs: campaign execution velocity, data quality and integration uptime, platform adoption, and omni-channel ROI by market
• Build, mentor, and scale a team of 5–6 supporting a distributed, multi-market user base
• Maintain and manager budget related to project, support and platform licensing across regions
• Balance global platform standardization with local market flexibility — establishing governance that prevents fragmentation while enabling market-specific needs
• Champion Agile delivery practices across a cross-functional, matrixed, and geographically distributed environment
• Evaluate and advocate for AI-enabled capabilities that improve campaign speed, personalization, and content operations

Technology Exposure

Core stack:

• Salesforce Data 360, Salesforce Identity, Marketing Cloud, Experience Cloud
• Veeva CRM
• AWS and Heroku
• GA4 (web analytics)
• Enterprise data lakes

Adjacent / valuable exposure:

• MDM / CDP concepts — e.g., Informatica MDM, Reltio or native Data Cloud identity resolution
• Consent and privacy management platforms (e.g., OneTrust, TrustArc) supporting GDPR compliance
• Tag management / web data layer (e.g., Tealium, Adobe Launch) feeding GA4 and Optimizely
• Integration / API management — e.g., SnapLogic, MuleSoft, Informatica— for cross-platform orchestration
• Syndicated or reference commercial data sources (e.g., IQVIA, Symphony)

AI exposure:

• Salesforce Data Cloud + Agentforce/Einstein — native predictive scoring and agent-based workflows within the existing Data 360 investment
• GenAI-assisted content operations — content creation/localization workflows that route through Vault PromoMats and MLR review, particularly valuable for multi-market EU content adaptation
• Next Best Action (NBA) / predictive engagement models — ownership of the data and integration layer feeding NBA capabilities, even where model-building sits with a separate data science function

Your Skills and Experience

• Bachelor’s degree required
• 10+ years of IT/technology experience, with 5–7+ years specifically in digital/omni-channel/multichannel marketing technology within Life Sciences, pharma, or a comparably regulated industry
• Experience supporting or delivering technology for global/multi-market organizations, ideally with EU market exposure
• Prior leadership experience, including managing a team through managers/leads
• Deep hands‑on knowledge of the Salesforce ecosystem (Marketing Cloud, Data Cloud/Data 360, Identity, Experience Cloud)
• Proven experience managing SI and MSP relationships, including scoping, governance, and delivery accountability across multiple markets
• Understanding of GDPR and EU data privacy requirements as they apply to marketing/CRM data
• Strong understanding of cloud data architecture (AWS, Heroku) and data lake/integration patterns
• Excellent stakeholder management skills — able to operate credibly with global and in-country Marketing/Brand leadership as well as technical teams
• Comfort working across time zones with EU/IM markets

Preferred/Nice to Have

• Experience with Next Best Action (NBA) or AI-driven personalization programs
• Hands‑on familiarity with Veeva Vault CRM/Vault PromoMats
• Experience navigating multi‑country regulatory/compliance variance beyond GDPR
• Exposure to GenAI content tooling or CDP/MDM platform implementations

Salary Range

The annual starting salary for this position is between $164,880 – 206,100 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

How We’ll Take Care of You

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Company paid Life and Disability insurance.
• Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.

Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to [e-mail] with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.