Senior Manager Business Process Analyst, Commercial Data Platforms
Teva Pharmaceuticals
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Benefits offered by this job
Job summary
Teva Pharmaceuticals seeks a Senior Manager, Business Process Analyst to advance Commercial Data Platforms and drive data-driven solutions across sales, marketing, and patient services. You will partner with Commercial leaders and IT to translate business needs into actionable capabilities, enabling AI-enabled insights and compliant data governance.
The role emphasizes stakeholder management, Agile delivery, and cross-functional collaboration, with 2-3 days onsite in Parsippany, NJ.
Qualifications
- Bachelor's degree in Information Systems, Data Analytics, Engineering, Life Sciences, Healthcare Administration, or related field required.
- Advanced degree or relevant professional certification is preferred.
- 5+ years of experience in Business Analysis, Product Delivery, Process Improvement, Commercial Operations, Data Management, or related functions.
Responsibilities
- Partner with Commercial leaders and technology teams to understand priorities and objectives.
- Lead requirements gathering, analysis, documentation, and validation for complex initiatives.
- Translate business needs into functional requirements, flows, user stories, and designs.
- Analyze current and future-state processes for simplification, standardization, automation, and efficiency.
- Collaborate with product owners, architects, developers, and data engineers to deliver solutions.
- Support data platforms across customer, sales, claims, marketing, and field engagement domains.
Skills
Education
Tools
Job description
We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.
The Senior Manager Business Process Analyst, Commercial Data Platforms plays a critical role in advancing Teva's Commercial Data & Digital Solutions strategy by partnering with business and technology stakeholders to deliver innovative, scalable, and data-driven solutions. This role serves as a key liaison between Commercial business functions and technology teams, ensuring that business requirements are effectively translated into capabilities that drive operational efficiency, actionable insights, and business value.
- This role is 2-3 days onsite at our Parsippany, NJ office*
The candidate will contribute to the design, implementation, and continuous improvement of commercial data platforms supporting Analytics, Reporting, Master Data, AI-enabled solutions, and commercial business operations. The individual will collaborate across multiple functions to identify opportunities for process optimization, automation, and digital transformation, while ensuring alignment with business goals, enterprise standards, and regulatory requirements.
The ideal candidate combines strong business analysis expertise, data acumen, stakeholder management skills, and a passion for leveraging emerging technologies, including Artificial Intelligence (AI) and automation, to drive business outcomes across the pharmaceutical and healthcare landscape.
- Partner with Commercial leaders, data stakeholders, and technology teams to understand business priorities and strategic objectives.
- Lead requirements gathering, analysis, documentation, and validation for complex commercial technology initiatives.
- Translate business needs into functional requirements, process flows, user stories, use cases, and solution designs.
- Analyze current and future-state processes to identify opportunities for simplification, standardization, automation, and efficiency.
- Collaborate with product owners, architects, developers, data engineers, and vendors to deliver solutions aligned with business and enterprise standards.
- Support scalable data solutions across customer, sales, claims, marketing, managed markets, patient services, and field engagement domains.
- Support commercial data platforms, analytics, reporting, master data management, and system integration initiatives.
- Identify and implement AI, automation, and digital transformation opportunities.
- Define business use cases, success metrics, and implementation strategies for emerging technologies.
- Leverage data and process analysis to improve insights, decision-making, and operational performance.
- Promote data quality, governance, and stewardship best practices.
- Facilitate workshops and discovery sessions to gather requirements, align priorities, and build consensus.
- Partner with stakeholders across Commercial Operations, Marketing, Market Access, Patient Services, Sales, Analytics, and IT.
- Serve as a trusted advisor throughout the project lifecycle, providing business analysis expertise and recommendations.
- Coordinate with vendors and implementation partners to ensure successful delivery of business and technology objectives.
- Communicate project status, risks, dependencies, and recommendations to leadership and stakeholders.
- Support project execution using Agile, Waterfall, and Hybrid methodologies.
- Maintain key project artifacts, including requirements, process maps, impact assessments, and traceability documentation.
- Coordinate User Acceptance Testing (UAT), defect resolution, validation activities, and solution readiness reviews.
- Support training, change management, adoption, and business readiness efforts.
- Monitor solution performance and drive continuous improvement through feedback and metrics.
- Ensure solutions comply with enterprise standards, data governance policies, privacy requirements, and pharmaceutical regulations.
- Support compliance reviews and required documentation for commercial data and digital platforms.
- Maintain audit-ready documentation and end-to-end traceability for requirements, approvals, and solution decisions.
- Bachelor's degree in Information Systems, Data Analytics, Engineering, Life Sciences, Healthcare Administration, or a related discipline required.
- Advanced degree or relevant professional certification is preferred.
- 5+ years of experience in Business Analysis, Product Delivery, Process Improvement, Commercial Operations, Data Management, or related functions within pharmaceutical, biotech, healthcare, or life sciences organizations.
- Strong knowledge of commercial healthcare data domains, including sales, claims, call activity, marketing, customer master, managed markets, specialty pharmacy, and patient support data.
- Experience supporting Sales, Marketing, Market Access, Patient Services, Commercial Analytics, and related business functions.
- Hands-on experience with CRM platforms, analytics solutions, reporting environments, customer engagement platforms, and enterprise technology ecosystems.
- Proven experience delivering digital transformation, data integration, master data management, reporting, automation, and AI-enabled initiatives.
- Strong understanding of SDLC methodologies and Agile, Waterfall, and Hybrid delivery frameworks.
- Demonstrated ability to gather, prioritize, document, and manage complex business and functional requirements.
- Excellent analytical, problem-solving, communication, stakeholder management, and cross-functional collaboration skills.
- Working knowledge of pharmaceutical regulatory, privacy, legal, and compliance requirements.
- Experience supporting Commercial Data Platforms within pharmaceutical or life sciences organizations.
- Experience working with healthcare data providers such as IQVIA, Veeva, Definitive Healthcare, AHA, AMA, or similar sources.
- Familiarity with MDM and Customer Data Platform (CDP) solutions.
- Experience with AI, Machine Learning, GenAI, or intelligent automation initiatives.
- Relevant certifications such as CBAP, PMI-PBA, Agile/Scrum, or Data Management certifications.
- Successful delivery of business requirements that result in measurable business outcomes.
- Increased adoption and utilization of Commercial Data Platform capabilities.
- Improved stakeholder satisfaction and business engagement.
- Higher quality, completeness, and traceability of requirements and solution documentation.
- Successful implementation of digital transformation, automation, and AI-driven initiatives.
- Enhanced operational efficiency, business process optimization, and data quality improvements across commercial functions.
The annual starting salary for this position is between $124,480 – 155,600 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.
- Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
- Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
- Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
- Life and Disability Protection: Company paid Life and Disability insurance.
- Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to disabilityassistance@tevapharm.com with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.
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