Director, Instructional Design & Learning Innovation

Society for Human Resource Management (SHRM); Alexandria (VA); Hybrid; USD 105,000 - 130,000; Full time

Benefits offered by this job

Professional growth

Health benefits

Dental insurance

Vision insurance

Well-being program

HSA

Job summary

SHRM seeks a Manager, Instructional Design to lead the design and development of SHRM’s learning products and experiences, elevating the HR profession. You will manage instructional design talent, establish standards, and guide high-quality, innovative learning solutions.

You will drive the development of synchronous, asynchronous, virtual, in-person, and hybrid experiences for SHRM’s workforce and external audiences across career levels, using adult learning principles and emerging technologies.

Qualifications

• Bachelor’s degree in Instructional Systems Design, Learning & Development, Education, or related field preferred or relevant experience in lieu of degree.
• Master’s degree in Instructional Systems Design, Learning Technology, or related discipline preferred.
• Seven (7) or more years of progressive instructional design or learning and development experience.
• Demonstrated experience leading, coaching, or managing instructional design professionals.
• Experience managing multiple learning initiatives, resources, and competing priorities.
• Knowledge of HR profession preferred.
• Proficiency with Microsoft Office, Adobe Creative Cloud, Articulate 360, and related learning technologies.

Responsibilities

• Lead, coach, and develop a team of instructional design professionals, setting clear expectations, priorities, and performance standards.
• Oversee the analysis, design, development, and continuous improvement of SHRM learning products and experiences.
• Establish instructional design standards, methodologies, and quality expectations to ensure consistency and effectiveness across learning products.
• Manage team capacity, project assignments, timelines, and competing priorities to ensure successful and timely and on-budget delivery.
• Provide direction and quality assurance on complex or high-profile learning initiatives.
• Build and maintain productive relationships with Subject Matter Experts (SMEs) and business stakeholders.
• Develop and oversee a scalable network of external partners, vendors, and subject matter experts to expand delivery capacity, improve efficiency, and support the quality and growth of professional development offerings.
• Partner cross-functionally to identify learning needs, translate business requirements into effective solutions, and support enterprise initiatives and SHRM events.
• Ensure learning products and tools meet WCAG 2.2 Level AA accessibility standards.
• Oversee regular reviews and audits of SHRM learning programs to identify opportunities for updates, redesign, and improvement.
• Evaluate emerging instructional design, Talent & Development, AI, and learning technology trends and determines where new approaches should be incorporated into SHRM’s learning strategy.
• Use learner feedback, performance data, and business outcomes to assess effectiveness and continuously improve learning solutions.

Skills

Leadership

Coaching

Project management

Standards development

AI in learning

Education

Bachelor’s degree in Instructional Systems Design/Learning & Development

Master’s degree in Instructional Systems Design/Learning Technology

Tools

Microsoft Office

Adobe Creative Cloud

Articulate 360

Job description

SHRM seeks a Manager, Instructional Design to lead the design and development of SHRM’s learning products and experiences, elevating the HR profession. You will manage instructional design talent, establish standards, and guide high-quality, innovative learning solutions.

You will drive the development of synchronous, asynchronous, virtual, in-person, and hybrid experiences for SHRM’s workforce and external audiences across career levels, using adult learning principles and emerging technologies.