Director, Inside Sales

The Stacole Company, Inc.; Town of Florida (NY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

The Stacole Company, Inc. seeks a sales leader to manage inside sales representatives, develop strategies, and ensure excellent customer experiences. Candidates should have 3–7 years of sales experience, including leadership, preferably in the wine industry. This role involves a hybrid schedule, requiring in-office work Tuesday–Thursday.

The position demands strong leadership, effective communication, and data analysis skills. It offers an opportunity to connect with customers while promoting a culture of inclusion and excellence.

Qualifications

• 3-7 years of inside sales experience, including 2 years in a leadership role.
• Track record of meeting or exceeding sales targets.
• Experience managing remote teams preferred.

Responsibilities

• Lead and manage a team of inside sales representatives.
• Develop sales strategies to drive pipeline growth.
• Ensure excellent customer experience through effective communication.

Skills

Leadership

Sales Strategy Development

Customer Relationship Management

Communication Skills

Team Development

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

Salesforce

HubSpot

Job description

Why Winebow?

At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and we work tirelessly to promote a culture of inclusion where our team feels safe, respected, and valued. We want our Winebow family to feel at home and to be empowered to bring their best selves forward. We seek talent from all backgrounds to join our organization and are dedicated to achieving a diverse workforce in all aspects of employment including but not limited to recruiting, hiring, promotion, training, benefits, wage and salary equity.

Essential Functions

• Lead, mentor, and manage a team of inside sales representatives to meet or exceed sales goals
• Develop and execute sales strategies to drive pipeline growth and revenue
• Create team performance KPIs, metrics, and reporting tools to monitor team performance; provide regular feedback and coaching
• Establish and maintain sales processes, scripts, and best practices to improve efficiency and conversion rates
• Collaborate with field sales and portfolio teams to align on campaigns and customer outreach strategies
• Conduct regular pipeline reviews and forecast sales performance accurately
• Recruit, train, and onboard new sales team members
• Identify opportunities for process improvement and implement solutions to enhance productivity
• Ensure excellent customer experience through effective communication and problem resolution
• Stay informed on industry trends, market conditions, and competitor activity
• Represent the company with professionalism and enthusiasm in all customer interactions
• Meets agreed upon goals and objectives effectively and in a timely manner
• Arrives at work, appointments, meetings, and all work-related functions on time and as scheduled

Other Functions

• Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager
• Other duties as assigned

Working Conditions

Normal office environment

Equipment/Machinery Used

Telephone, copier, computer (or tablet), fax machine, calculator.

Physical Requirements

Sitting, standing, manual dexterity, reaching, visual acuity

Minimum Requirements

Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)

• 3–7 years of inside sales experience, with at least 2 years in a leadership role; wine industry experience preferred
• Proven track record of meeting or exceeding sales targets
• Strong leadership, coaching, and team development skills
• Experience in managing remote teams strongly preferred
• Experience with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
• Excellent communication, negotiation, and interpersonal skills
• Ability to analyze data and make strategic decisions
• Highly organized with strong time management skills

Hybrid Work Schedule

Required in-office Tuesday–Thursday, with additional in-office attendance required as needed for special meetings or business needs on non-designated in-office days.

Being a part of Winebow means that you are passionate about wine and spirits, are dedicated to providing outstanding customer service, and have the privilege of connecting our fine portfolio with our trade customers and ultimately with the consumer.