Director Information Technology Infrastructure

Amtex Systems Inc; Jackson (MS); On-site; USD 120,000 - 160,000; Full time

Job summary

Amtex Systems Inc. seeks a senior IT operations leader to oversee enterprise IT operations and infrastructure.

The role requires hands-on experience managing cloud environments (AWS), network architecture, and service desk functions, with a focus on governance and security policy alignment across the organization. The candidate will lead cross-functional teams, translate complex technical concepts for executives, and drive vendor management, risk mitigation, and data protection strategies in a

Qualifications

• Experience managing enterprise IT operations and infrastructure.
• Experience leading or managing technical teams including engineers and support staff.
• Demonstrated experience managing enterprise cloud environments, especially AWS services.
• Strong understanding of enterprise networking (LAN/WAN/DNS/load balancing/wireless).
• Experience with enterprise monitoring and observability platforms.
• Experience managing IT service desk operations including SLA, incident management, and customer satisfaction.
• Experience with IT vendor management, contract oversight, SOW development, and procurement support.
• Experience managing data protection and backup solutions.
• Strong cybersecurity principles, governance, and regulatory compliance awareness.
• Excellent written and verbal communication, translating technical issues for executives.

Skills

Enterprise IT operations

Leadership/management

AWS cloud (EC2/S3/IAM/VPC)

Networking (LAN/WAN/DNS/Load Balancers

Monitoring/Observability

IT service desk management

Vendor management & procurement

Data protection & backups

Cybersecurity governance & compliance

Executive communication

Education

Bachelor's degree in IT/CS/MIS or related

Job description

• Experience with progressive information technology, including significant experience managing enterprise IT operations and infrastructure.
• Experience in leadership or management, including direct supervision of technical teams, managers, engineers, and support personnel.
• Demonstrated experience managing enterprise cloud environments, with specific experience in Amazon Web Services (AWS) including EC2, S3, IAM, VPC, CloudWatch, and Landing Zone architectures.
• Strong understanding of enterprise networking, including LAN/WAN, DNS, load balancing, wireless infrastructure, and telecommunications.
• Experience with enterprise monitoring and observability platforms.
• Experience managing IT service desk operations, including service- level management, incident management, and customer satisfaction measurement.
• Experience with IT vendor management, contract oversight, SOW development, and procurement support.
• Experience managing data protection and backup solutions.
• Strong understanding of cybersecurity principles, compliance frameworks, and IT governance in a regulated environment.
• Excellent written and verbal communication skills, including the ability to translate technical issues into business-level communications for executive audiences.
• Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field; or equivalent work experience.