Director, Human Resources Business Partner

UGI Utilities, Inc.; Pennsylvania; On-site; USD 110,000 - 160,000; Full time

Job summary

UGI Utilities, Inc. is seeking a Human Resources Director to lead HR Operations across all locations, shaping labor relations, policy development, staffing, and strategic HR processes.

This role sits on the HR Leadership Team and the Utilities Leadership Team, partnering to implement enterprise HR initiatives. Responsibilities include managing employee relations, workforce staffing, and compliance, with a focus on performance management, talent reviews, and succession planning.

Qualifications

• Bachelor's degree in HR/Business Administration with HR emphasis.
• At least 10 years progressive HR/employee relations experience.
• SPHR or SHRM-SCP is a plus but not required.

Responsibilities

• Direct employee and labor relations across locations as chief spokesperson.
• Partner on enterprise HR strategies: performance, talent review, succession.
• Assist with hiring, diversity recruitment, and staff training initiatives.
• Oversee workers’ compensation reporting and coordination with third parties.
• Coordinate with in-house and outside counsel on sensitive issues.

Skills

HR policies & labor relations

Written communication

Enterprise HR processes

Relationship management

Education

Bachelor's degree in HR/BA

10+ years progressive experience

SPHR/SHRM-SCP beneficial

Job description

Requisition Number: 30061

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page.

Job Summary

The Human Resources Director is responsible for managing the Human Resources Operations group to insure strategic, timely and proactive management of the Human Resource function at all Utilities’ locations. These functions include labor and employee relations, human resource operations, policy development, staffing, workers’ compensation, and special projects as assigned. Provides support for employment and staffing as required. This role holds a seat on both the UGI Utilities Leadership Team and the HR Leadership Team and is a full partner in the implementation of enterprise HR strategic processes (e.g., performance management, talent review, succession planning) within the business unit.

Essential Functions

• Direct UGI Utilities’ employee and labor relations function, serving as chief spokesperson for union contract negotiations and contract interpretation, chairing the final step of the grievance procedure, and working with counsel on arbitration. Partner with executive staff and area management on employee relations matters – performance management, compensation, policy administration, employment law compliance, disciplinary action, and conflict resolution – and coordinate responses to UC appeals and formal complaints (e.g., PHRC).
• Serve as a full partner, not solely a local implementer, in driving enterprise HR strategic processes within UGI Utilities, including performance management, talent review, and succession planning. Represent Utilities on the HR Leadership Team and represent HR on the Utilities Leadership Team, ensuring alignment between enterprise HR strategy and business unit execution.
• Assist with hiring activity as needed, to include diversity recruitment and staffing initiatives – oversee field staff recruiting activity and efforts. Facilitate appropriate applicable training.
• Monitor and review workers’ compensation claims to ensure accurate, timely and compliant reporting. Coordinate with third-party administrator on all eligible claims; assure sufficient budget and reserves are in place for claims expenses, coordinate with outside legal counsel as necessary.
• Manage/coordinate with VP-HR and Area management on high impact/sensitive employment/termination issues. Coordinate/Interface with in house and outside counsel. Manage Relocation Policy.

Knowledge, Skills, and Abilities

• In depth knowledge of human resources, employee and labor relations policies, practices, and procedures; compensation policy, wage and hour laws, FLSA, FMLA, ADA, ADEA, EEO/AAP policy and procedure; relocation policy; familiarity with NLRA/NLRB; recruiting, interviewing, staffing guidelines, etc. Current applicable regulations/laws governing all aspects of Human Resources activity.
• Writing skills – able to communicate effectively in written form in order to write grievance responses, document disciplinary action, assist with written performance improvement plans, etc.
• Working knowledge of enterprise HR strategic processes (performance management, talent review, succession planning) and ability to represent Utilities'/HR leadership interests across both functions.
• Relationship management and influence skills – ability to operate credibly across two leadership forums (HR and Utilities) and translate enterprise HR strategy into business unit execution.

Education and Experience

• Bachelor’s Degree in Human Resources or Business Administration with an emphasis on Human Resources or related field.
• 10+ years progressive work-related experience
• SPHR or SHRM-SCP would be beneficial but not required

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.