Sr Operations Supervisor

UGI Corporation; Troy (Bradford County); On-site; USD 85,000 - 110,000; Full time

Job summary

UGI Utilities, Inc is seeking a Sr. Supervisor of Operations to oversee regional field staff in day-to-day activities, including scheduling, administration, customer service, problem resolution, training and safety.

The role requires after-hours on-call supervision; located in Troy, PA with preference for candidates living within 45 minutes. Responsibilities include supervising UGI and contractor employees in installation and maintenance of gas facilities; developing cost-saving measures;

Qualifications

• High School Diploma or equivalent required.
• Five years of job-related experience.
• Previous supervisory or leadership experience preferred.

Responsibilities

• Directly supervise UGI and contractor employees in safe, reliable installation and maintenance of gas facilities.
• Develop and implement cost saving measures within the C&M Operation; review contractor billing and as-built sketches for accuracy.
• Coordinate group and individual training to enhance technical skills and safety knowledge.
• Complete required reports and input data; respond to customer complaints.
• Take a leadership role in emergency situations and after-hours on-call coverage.

Skills

Independent work

Multi-tasking

Leadership direction

Problem solving

Construction knowledge

Communication skills

MS Office experience

Safe driving record

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

Job Summary

With a commitment to safety, the Sr. Supervisor of Operations oversees the regional employees in the day-to-day activities including scheduling, administrative responsibilities, customer service, problem resolution, training and safety. The Sr Supervisor is also expected to show a field presence as it relates to the work they oversee. Job requires supervision after hours on an on-call basis. This position is in Troy, PA and prefeference is given to candidates that live within 45 minutes of the location.

Duties and Responsibilities

• Directly supervise UGI and contractor employees in the safe, reliable and efficient installation and maintenance of UGI distribution facilities.
• Develop and Implement cost saving measures within the C&M Operation. Review paperwork to ensure proper contractor billing. Review as-built sketches to ensure accuracy.
• Work with employees as a group and individually to develop and enhance technical skills, knowledge of installation and safety standards.
• Complete all required reports and computer inputting as required. Respond to and address customer complaints.
• Respond to, and take a leadership role in, emergency situations.

Knowledge, Skills and Abilities

• Must have the ability to work well independently and with others.
• Ability to prioritize and multi-task.
• Ability to take direction and provide direction to others.
• Problem solving skills to appropriately plan day to day activities.
• Knowledge of construction methods and practices related to the installation, restoration, and maintenance of gas facilities.
• Excellent communication skills, both written and verbal are essential.
• Strong computer skills with Microsoft Office experience.
• Safe Driving History and valid driver’s license (confirmed by Driver’s record check) – recent and/or multiple driving violations may disqualify candidates from employment.

Education and Experience

• High School Diploma or equivalent.
• Five (5) years of job-related experience.
• Previous supervisory or leadership experience, preferred.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.