Director, HRBP Retail Operations - West

Sephora Hong Kong Ltd.; Northern, New York (KY, NY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Sephora Hong Kong Ltd. is seeking a Director, HRBP Retail Operations - West to lead strategic HRBP initiatives across remote West U.S. markets.

You will partner with senior leaders to align people strategies with business goals, drive leadership development, and shape a high-performing, inclusive culture. The role requires 10+ years of HRBP experience, 3+ years of people leadership, and deep knowledge of employee relations, compliance, and organizational design within retail or multi-site

Qualifications

• 10+ years of progressive HR Business Partner experience supporting senior business leaders in a complex, multi-unit, or geographically dispersed organization.
• 3+ years of people leadership experience, including leading, coaching, and developing HR professionals.
• Strong working knowledge of employee relations, employment law, compliance, talent management, organizational design, change management, and HR operating practices in a retail or multi-site environment.

Responsibilities

• Protect and strengthen Sephora's culture by promoting leadership behaviors aligned with company values.
• Partner with leaders to foster environments that support accountability, trust, inclusion, development, and performance.
• Support organizational and change initiatives that enhance employee experience and business effectiveness.
• Reinforce leadership expectations and team norms that contribute to a high-performing, customer-focused culture.
• Continuously assess organizational health and recommend actions that improve engagement, retention, and effectiveness.
• Provide candid coaching and feedback to leaders while maintaining strong partnerships and trust.
• Influence decisions and drive alignment across multiple stakeholders without relying on positional authority.
• Navigate ambiguity and competing priorities while maintaining focus on business outcomes.
• Demonstrate resilience, adaptability, and accountability during periods of change.
• Build strong, trusted relationships across all levels of the organization.
• Establish credibility through business partnership, expertise, consistency, and results.

Skills

HRBP leadership

Change management

Employee relations

Talent strategy

Organizational design

Leadership development

Workforce planning

Data-driven decisions

Collaboration

Executive presence

Job description

## Director, HRBP Retail Operations - WestRemote,Remote,United States**Job ID:** 296071**Location Name:** FSC REMOTE SF/NY/DC -173(USA\\_0173)**Address:** FSC, Remote, Remote REMOTE, United States (US)**Job Type:** Full Time**Position Type:** Regular**Job Function:** Human Resources**Work Location:** MarketBased**Location:** Remote, can be based in any major city throughout the Midwest/Central or Western part of the US and within an hour of a major airport**Job Family:** Human Resources**Level:** Director* Protect and strengthen Sephora's culture by promoting leadership behaviors aligned with company values.* Partner with leaders to foster environments that support accountability, trust, inclusion, development, and performance.* Support organizational and change initiatives that enhance employee experience and business effectiveness.* Reinforce leadership expectations and team norms that contribute to a high-performing, customer-focused culture.* Continuously assess organizational health and recommend actions that improve engagement, retention, and effectiveness.* Provide candid coaching and feedback to leaders while maintaining strong partnerships and trust.* Influence decisions and drive alignment across multiple stakeholders without relying on positional authority.* Navigate ambiguity and competing priorities while maintaining focus on business outcomes.* Demonstrate resilience, adaptability, and accountability during periods of change.* Exercise sound judgment and manage risk while balancing business needs and employee experience.* Build strong, trusted relationships across all levels of the organization.* Establish credibility through business partnership, expertise, consistency, and results.* Collaborate effectively with Retail Operations, Talent Acquisition, Employee Relations, Labor Relations, Legal, Learning & Development, Finance, Technology, and Corporate partners.* Ensure alignment and consistency of HR practices, expectations, and execution across East and West HRBP teams.* Share best practices and drive standardized approaches that improve organizational effectiveness across regions.* 10+ years of progressive HR Business Partner experience supporting senior business leaders in a complex, multi-unit, or geographically dispersed organization.* 3+ years of people leadership experience, including leading, coaching, and developing HR professionals.* Demonstrated experience translating business priorities into people strategies that improve organizational effectiveness, leadership capability, workforce planning, talent outcomes, engagement, and retention.* Strong working knowledge of employee relations, employment law, compliance, talent management, organizational design, change management, and HR operating practices in a retail or multi-site environment.* Strategic Vision* Business Acumen* Organizational Effectiveness* Talent Strategy* Leadership Development* Workforce Planning* Data-Driven Decision Making* Collaboration & Partnership* Influence & Executive Presence* Change Management* Employee Experience* Inclusive Leadership* Agility & Managing Ambiguity* Resilience* Results Orientation* Coaching & Talent Development