Director, Hospital Based Development and Community Operations

SMG System Medical Group; United States; Hybrid; USD 140,000 - 210,000; Full time

Job summary

WVU Medicine seeks a Director, SMG Operations III to lead hospital-based physician service lines across the WVU Medicine Health System. The role develops opportunities via market research, financial projections, and collaboration with physicians and hospital leadership.

The Director will maintain regular in-person presence at SMG hospital sites and mentor operations teams while ensuring adherence to WVU Medicine policies and budgets.

Qualifications

• Master’s degree in Business, Healthcare Administration, Healthcare or related field with 3 years of management or healthcare administrative experience.
• Bachelor’s degree in Business, Healthcare Administration, Healthcare or related field with 5 years of management or healthcare administrative experience.

Responsibilities

• Identifies new opportunities for growth in assigned service lines across hospital-based settings.
• Partners with SMG Core Administration, hospital leadership and support departments to drive programs.
• Develops business plans with financial projections, market analyses and project timelines.
• Leads transitions of physicians and APPs to WVU Medicine, ensuring communication and scope within budget.

Education

Master’s degree in Business, Healthcare Administration, Healthcare or related field

Bachelor’s degree in Business, Healthcare Administration, Healthcare or related field

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

The Director, SMG Operations III, will develop and manage specific hospital-based physician service lines that are located throughout the WVU Medicine Health System. The role is responsible for identifying new development opportunities through market research, communication with physicians and hospital leadership, creating financial projections and project plans, presenting business plans and maintaining ongoing operational oversight for the practices. The Director will have a regular in-person presence at all West Virginia University Health System Medical Group (SMG) hospital-based sites.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. 1. Master’s degree in a Business, Healthcare Administration, Healthcare or related field AND Three (3) years of management or healthcare administrative experience.
2. 2. Bachelor’s degree in a Business, Healthcare Administration, Healthcare or related field AND Five (5) years of management or healthcare administrative experience.

PREFERRED QUALIFICATIONS: EXPERIENCE:

1. 1. Prior experience in healthcare with a focus on business development and ongoing operations.

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

1. 1. Identifies new opportunities for growth in their assigned service lines of support which could include but are not limited to hospital-based environment including Hospitalist Medicine, Emergency Medicine, Intensivist Care, Anesthesiology, Pathology, Radiology, Urgent Care and other physician services.
2. 2. Serves as primary partner between SMG Core Administration, local hospital and Anesthesiology and Radiology leadership teams and system-wide support departments.
3. 3. Develops business plans for growth strategies including financial and budget projections, coordination with academic departments, analyses of market data and establishment of timelines for new projects.
4. 4. Manages the transition of established physicians and APPs at a new community hospital site into SMG WVUM, ensuring effective communication between the practice and key WVUM departments, key project timelines and dates are met, and that the project remains in scope and in budget.
5. 5. Partners with other WVU Medicine leaders on developing new sites of services.
6. 6. Develops and operationalizes plans for new clinical sites.
7. 7. Provides administrative leadership to designated locations. Shares in management of site office managers (in conjunction with Emergency Medicine), develop and monitor annual practice operational budgets, ensure all WVU Medicine Policies and procedures are followed, approves of staffing decisions and serves as their connection back to University Health Associates (UHA) leadership.
8. 8. Serves as first point of contact for physicians and APPs with respect to contracting, compensation, benefits, operations and productivity questions.
9. 9. Serves as dyad partner to assigned WVU Medicine service lines coordinating monthly project meetings.
10. 10. Analyzes, compares and reports performance of all assigned WVU Medicine service line programs to hospital leadership.
11. 11. Identifies and addresses opportunities for improvement in revenue cycle, staffing, locums’ usage and makes recommendations to leadership.
12. 12. Mentors Manager of Practice Integration and provide guidance on projects.
13. 13. Identifies opportunities for better resource utilization within clinical sites.
14. 14. Monitors hospital transfer data and make recommendations on how to positively impact trends.
15. 15. Develops consistency in use of scheduling system for all hospitalist programs.
16. 16. Manage daily staffing and cross coverage of all radiology physicians across multiple sites.
17. 17. Manages APPs at designated sites, completing annual performance reviews.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 1. Extended periods of sitting at desk and working at personal computer.
2. 2. Requires ability to lift items up to 25 lbs.
3. 3. Extensive travel between existing and new clinic sites is expected.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 1. Normal office environment. Position is in office with hybrid options available over time.
2. 2. Regular travel to outreach sites is anticipated with farthest site being three (3) hours from Morgantown, WV.

SKILLS AND ABILITIES:

1. 1. Must be highly organized and able to quickly reference materials for leadership team.
2. 2. Must be able to quickly adjust to shifting priorities and be a talented multi-tasker.
3. 3. Must be very process oriented with the ability to quickly understand how organizational workflows.
4. 4. Must have working knowledge of all Microsoft Office tools.

Additional Job Description: High travel position

Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: SMG System Medical Group Cost Center: 671 SMG Corporate Admin Address: 3040 University Ave Morgantown West Virginia

Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Thank you for your interest in working for WVUM.

The West Virginia University Health System is a West Virginia-based academic health system that provides the full continuum of healthcare services at 30 hospitals in West Virginia, Pennsylvania, Ohio, and Maryland. With more than 47,000 employees, of which 7,200 are providers, and $10 billion in total operating revenues, the WVU Health System is anchored by an 890-bed academic medical center and the 150-bed WVU Medicine Golisano Children’s Hospital in Morgantown, West Virginia. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.