Director of Hospice Services

Mercy Co; Fort Smith (AR); On-site; USD 120,000 - 160,000; Full time

Job summary

Mercy is seeking an experienced Hospice Director to lead Mercy Hospice operations, ensuring clinical quality, financial performance, compliance, safety, and growth. This role oversees administration while supporting teams and resources to deliver exceptional end‑of‑life care.

The ideal candidate will develop strong teams, improve processes, and partner with physicians and community providers, shaping the future of hospice services at Mercy.

Qualifications

• BSN and RN license in state of practice.
• 2-4 years health-related experience.
• 3-5 years progressive leadership responsibility.
• Strong knowledge of federal and state regulations, certification requirements, and accreditation standards related to hospice.
• Excellent communication and observation skills.

Responsibilities

• Oversee Mercy Hospice operations including clinical quality, financial performance, compliance, safety, growth, and administrative functions.
• Lead people and operations, build strong teams, improve processes, and partner with physicians and community providers.
• Think strategically about the future and drive organizational success.

Skills

Leadership

Regulatory knowledge

Communication

Education

BSN

Master’s degree in health or MBA

Job description

Find your calling at Mercy!

At Mercy, hospice care is about more than clinical care. It is about helping patients and families navigate one of life’s most meaningful and vulnerable seasons with dignity, compassion, and support.

We’re looking for an experienced Hospice Director who can lead both the people and the operations behind that care. This leader will oversee the overall operations of Mercy Hospice, including clinical quality, financial performance, compliance, safety, growth, and administrative functions, while ensuring our teams have the support and resources they need to provide exceptional care.

This is an opportunity for a leader who understands hospice, but also knows how to build strong teams, improve processes, partner with physicians and community providers, and think strategically about the future.

Position Details:

Required:

• Bachelor of Science in Nursing (BSN)
• Current Registered Nurse license in state of practice
• 2-4 years of health-related experience
• 3-5 years of progressive leadership responsibility
• Strong knowledge of federal and state regulations, certification requirements, and accreditation standards related to hospice
• Excellent communication and observation skills

Preferred:

• Master’s degree in a health-related field or Business Administration
• Previous hospice management experience
• Certified Hospice and Palliative Care Nurse (CHPN) or Certified Hospice and Palliative Care Administrator credential

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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