Director, Healthcare Process Improvement (Remote)

Community Health Systems; Franklin (TN); Remote; USD 120,000 - 170,000; Full time

Job summary

Community Health Systems (CHS) seeks a Director of Process Improvement to lead organization-wide initiatives that enhance quality outcomes, operational efficiency, and financial performance. You will mentor leadership teams, drive evidence-based practices, and champion continuous improvement across hospital and corporate settings.

The role partners with regional leaders to develop skills in process improvement methodologies, focusing on value stream mapping, rapid improvement events, and outcome

Qualifications

• Master's degree in Nursing, Business, Healthcare Administration or related field.
• 5-7 years of process improvement experience focusing on value stream mapping, rapid improvement events, and financial outcome reporting.
• 3-6 years of management experience with direct report responsibilities.
• Six Sigma Green Belt Certification required.

Responsibilities

• Develops and implements a practical process improvement curriculum to support skill development of regional and hospital leadership teams.
• Leads strategic planning efforts and ensures alignment with organizational goals, focusing on revenue enhancement, profitability, and quality outcomes.
• Provides consultation and mentorship to hospital and corporate teams in the development, implementation, and evaluation of process improvement programs.
• Researches and establishes evidence-based practice standards, best practices, and outcome metrics to support hospital and system-wide initiatives.
• Collaborates with corporate and hospital leadership, service line directors, and quality leaders to improve operations and promote a culture of continuous improvement.
• Facilitates and leads process improvement initiatives, including value stream mapping, rapid improvement events, and metrics analysis to identify areas for operational and financial improvement.
• Oversees the efficiency and effectiveness of team efforts in achieving performance improvement objectives and goals.
• Serves as a subject matter expert and resource for hospital markets and quality leaders, providing guidance on process implementation and evaluation.
• Performs other duties as assigned.

Skills

Process improvement

Lean Six Sigma

Leadership

Data analysis

Education

Master's degree (Nursing, Business, Healthcare Administration)

Job description

Community Health Systems (CHS) seeks a Director of Process Improvement to lead organization-wide initiatives that enhance quality outcomes, operational efficiency, and financial performance. You will mentor leadership teams, drive evidence-based practices, and champion continuous improvement across hospital and corporate settings.

The role partners with regional leaders to develop skills in process improvement methodologies, focusing on value stream mapping, rapid improvement events, and outcome