Director, Guest Services and Technology Support

Anderson University; Anderson (SC); On-site; USD 65,000 - 85,000; Full time

Job summary

Anderson University in Anderson, SC, invites applications for a full-time, 12-month Director of Event and Technology Support. This leadership role plans and executes events for university departments and external partners, ensuring staffing, facilities, and technology are in place for a welcoming experience.

The Director hires and supervises student staff, coordinates with vendors, leads on-site events, and troubleshoots in real time.

Qualifications

• Bachelor's degree required; preferred in higher ed, hospitality, or related field.
• 3–5 years of progressive experience in AV, events, or live production.
• Supervisory experience and ability to lead student staff.
• Familiar with 25Live or similar event scheduling software.
• Proficiency with Microsoft Office suite.

Responsibilities

• Provide hands-on leadership for planning and executing campus events.
• Oversee staffing, facilities, resources, and technology for events.
• Hire, train, schedule, supervise, and develop student staff.
• Coordinate with campus partners, vendors, and clients.
• Evaluate events post-completion to improve service.

Skills

Leadership

Customer service

Problem-solving

Communication

Organizational skills

Education

Bachelor's degree

Tools

25Live

Microsoft Office

Job description

Anderson University’s Guest and Auxiliary Services invites applications for a full-time, 12-month position as Director of Event and Technology Support. Anderson University is an innovative, entrepreneurial, premier comprehensive, liberal arts university affiliated with the South Carolina Baptist Convention. The University seeks a candidate with a strong Christian value system, lifestyle, and commitment to the integration of faith and learning.

The Director of Event and Technology Support provides hands‑on leadership for the planning and execution of events for university departments, student organizations, and external community partners. This position oversees events from initial planning through completion, ensuring appropriate staffing, facilities, resources, and technology are in place to provide a successful and welcoming experience. Approximately 30% of the position focuses on audiovisual (AV) and event technology, ensuring equipment is properly selected, configured, tested, and ready for each event, including troubleshooting audio and visual systems, supporting student AV technicians, recommending equipment upgrades, maintaining technology procedures, and staying current with emerging AV solutions.

The Director will hire, train, schedule, supervise, and develop student employees; coordinate with campus partners, vendors, and clients; serve as the primary point of contact and on‑site lead for assigned events; and translate client needs into practical event, staffing, facility, and technology plans while troubleshooting logistical and technical challenges in real time. After each event, the Director will evaluate completed events and identify opportunities to enhance service, efficiency, safety, and overall event experience.

Candidates should have demonstrated experience in AV, event technology, event operations, event production, or a related field, with 3–5 years of progressively responsible experience preferred. Supervisory experience, a bachelor’s degree, and experience in higher education, hospitality, live production, performing arts, or a comparable environment are preferred. Familiarity with 25Live or similar event scheduling software and proficiency with Microsoft Office are also preferred. Strong organizational, communication, leadership, problem‑solving, and customer‑service skills, along with the ability to work in a fast‑paced environment and a commitment to collaboration, excellence, and Anderson University’s Christ‑centered mission and values is essential. Evening and weekend work based on event schedules is expected.

About our Commitment to Fairness in Employment

Anderson University does not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under the local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University‑administered programs.

As a Christian institution of higher education, Anderson University is entitled to certain religious accommodations under federal and state law, including Title IX of the Education Amendments Act and Title VII of the Civil Rights Act. For questions or concerns contact the Office of Human Resources at [e-mail].

Located in the vibrant city of Anderson, within the rapidly growing Upstate South Carolina region, Anderson University is an academically selective, comprehensive Christian university where employees are empowered to do meaningful work in a supportive, mission‑driven community. The University offers bachelor’s, master’s, and doctoral degrees on campus, online, and at the University Center in Greenville, serving a diverse and expanding student population.

Anderson University is proud to be recognized consistently as an exceptional place to work.

The University has earned Great Colleges to Work For®: Honor Roll distinction for the past six consecutive years and has been named a Top Workplace from 2021–2025. A reflection of its strong culture, engaged employees, and commitment to professional growth and well‑being.

With 92 undergraduate majors, 61 minors, and 68 major‑embedded concentrations, along with 30 master’s programs, 16 doctoral programs and 10 certificate programs, Anderson offers a dynamic academic environment supported by faculty and staff who are passionate about excellence and innovation.

Recognized as one of the fastest‑growing private universities in the nation by the U.S. Department of Education and the Chronicle of Higher Education Almanac, Anderson’s growth is fueled by its reputation as a premier institution, consistently ranked by U.S. News & World Report and Niche.

Innovation is a defining feature of the Anderson experience. A national leader in digital technology and online learning, the University’s online undergraduate and graduate programs in business, education, and nursing are ranked among the best in South Carolina by U.S. News & World Report.

Anderson is also an Apple Distinguished School, a distinction held by fewer than 60 colleges and universities worldwide—and one Anderson has earned five consecutive times.

At the heart of Anderson University is an unwavering commitment to a comprehensive Christian education. Employees join a community dedicated not only to academic excellence, but to developing the whole person—preparing students for meaningful careers, lifelong adaptability, and lives of purpose in work, family, community, and faith.

Learn more about Anderson University and our Four Pillars of Distinction here.