Director, Group Lodging Sales & Strategic Growth

Delaware North; Buffalo (NY); On-site; USD 84,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Performance bonus

Paid vacation and holidays

Parental leave

Tuition reimbursement

Job summary

Delaware North is hiring a full-time Director of Sales to lead and guide the sales team for a select portfolio of Lodging Group House assets, including Tenaya, Holiday Inn Estes Park, Nova Guides, Cactus Moon, and The Lodge at Geneva on the Lake. You will craft sales plans, drive revenue growth, and strengthen customer retention through strategic account management.

You will mentor group lodging and catering sales managers, oversee both on-property and remote teams, and work with deparments to

Qualifications

• Bachelor’s degree or mix of education and relevant management experience.
• Minimum of 7–10 years of sales experience.
• Minimum of 5 years of sales management experience at a senior level.

Responsibilities

• Create and maintain an effective organizational structure and sales standards for group and negotiated contract sales.
• Build out productive strategies targeting key local and national accounts.
• Attend and participate in local, regional, and national group focused tradeshows and exhibits for Delaware North Parks and Resorts properties.
• Direct management of relationships with third party planners and key accounts.
• Assist Sr. Director of Sales in creation and achievement of subsidiary and unit specific goals and strategies in assigned territory to positively impact revenues.
• Direct the planning and implementation of the sales program with all designated sales personnel at group house assets within the Delaware North Parks and Resorts portfolio.
• Monitor performance-to-plan across assigned properties and identify opportunities for improvement; monitor top accounts and market trends.
• Assist in establishing sales targets and managing incentive programs.
• Ensure accurate group sales forecasting and alignment with top and bottom line revenue.
• Develop highly effective field sales teams through mentorship and leadership.

Skills

Sales leadership

Account management

Team mentoring

Strategic planning

Education

Bachelor’s degree

Tools

Cvent

Helms Briscoe

Maritz

Job description

Delaware North is hiring a full-time Director of Sales to lead and guide the sales team for a select portfolio of Lodging Group House assets, including Tenaya, Holiday Inn Estes Park, Nova Guides, Cactus Moon, and The Lodge at Geneva on the Lake. You will craft sales plans, drive revenue growth, and strengthen customer retention through strategic account management.

You will mentor group lodging and catering sales managers, oversee both on-property and remote teams, and work with deparments to