Director, Group Benefits Data Strategy

MetLife; United States; Remote; USD 125,000 - 170,000; Full time

Benefits offered by this job

Health plan

Life insurance

401(k) with employer matching

Paid time off

Parental leave

Job summary

MetLife, Inc. is seeking a Director, Group Benefits Data Strategy to partner with GB and DnA to improve data outcomes that drive better decisions, service and AI capabilities across the U.S.

GB's data governance and quality practices will be advanced through this role, bridging business needs and technology. You will lead data definitions, resolve ownership gaps, support ARTs, and drive data-driven outcomes by building trusted data foundations for current operations and future analytics

Qualifications

• 7+ years in Group Benefits or related function.
• Ability to resolve ownership, definition, or accountability gaps across teams.
• Strong communication across business and technical audiences.
• Experience influencing outcomes in a matrixed environment.
• Ability to establish governance and data quality practices.

Responsibilities

• Bridge GB and DnA, translating GB business, product, and system knowledge to DnA while helping GB leaders understand data governance and quality.
• Define data ownership and data definitions and resolve ownership gaps.
• Support Agile Release Trains by addressing data blockers, dependencies, and questions.
• Lead Data Councils to drive decisions and prioritize data quality improvements.
• Drive decisions and AI readiness through trusted data to improve outcomes.

Skills

Strong communication skills

Matrixed environment

Data governance

Data quality understanding

Job description

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

The Opportunity

The Director, Group Benefits Data Strategy is responsible for partnering with Group Benefits (GB) and MetLife's Data & Analytics (DnA) organization to improve data outcomes that enable better business decisions, service delivery, analytics, and AI capabilities across the U.S. Group Benefits business. Guided by our purpose – always with you building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity to shape how data is understood, governed, and leveraged across Group Benefits. This role serves as the bridge between business and technology teams, translating complex business processes, products, and systems into actionable data strategies while helping business leaders understand and adopt data governance and quality practices. Success in this role will directly strengthen the data foundation supporting GB's current operations and future AI and analytics initiatives.

Key Responsibilities

• Serve as the bridge between GB and DnA, translating GB business, product, and system knowledge to DnA while helping GB leaders understand data governance and quality.
• Establish shared data definitions and resolve data ownership gaps across business areas, systems, and teams.
• Support Agile Release Trains (ARTs) by helping teams resolve data-related blockers, dependencies, and questions.
• Lead Data Councils to drive decisions, resolve issues, and prioritize data quality improvements based on business impact.
• Drive business outcomes through stronger, more trusted data that improves decision making, service, analytics, and AI readiness.

Required Qualifications

• 7+ years of experience in Group Benefits or a closely related insurance or employee benefits function.
• Demonstrated ability to resolve ownership, definition, or accountability gaps across teams and systems.
• Strong communication skills with the ability to translate between business and technical audiences.
• Experience working in a matrixed environment and influencing outcomes across multiple stakeholders.
• Ability to build structure, governance, and alignment in ambiguous environments.

Preferred Qualifications

• Knowledge of data governance and data quality concepts.
• Experience partnering with enterprise data governance or data management organizations.
• Understanding of how data quality supports AI and analytics solutions.
• Experience supporting Agile teams or Agile Release Trains (ARTs).

The expected salary range for this position is $125,000 - $170,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here .

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companiesto Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purposeis simple - to help our colleagues, customers, communities, and the world atlarge create a more confident future. United by purpose and guided by our corevalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, andThink Ahead - we’re inspired to transform the next century in financialservices. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.