Senior Lead Business Systems Analyst

MetLife, Inc.; Cary (NC); Hybrid; USD 148,000 - 155,000; Full time

Benefits offered by this job

Health plan

401(k) with employer matching

Paid time off

Job summary

MetLife, Inc. in Cary, NC is seeking a high‑impact Data & Analytics leader to drive AI‑driven product development and analytics initiatives.

You will shepherd problem framing, design, development, testing, and deployment, collaborating with cross‑functional teams including Business, Technology, Operations, and Data capabilities. You will mentor teams, accelerate delivery, and advance reusable analytics frameworks.

Qualifications

• Bachelor’s or Master’s in CS/IT or related field with extensive data experience for dashboards and models.
• Experience curating data and summarizing data for multiple dashboards and models.
• Experience applying statistical and machine learning techniques for ML model development and deployment.
• Experience leading mid‑sized data and analytics teams and delivering Agile solutions.

Responsibilities

• Lead data, analytics, and AI initiatives across the product life cycle.
• Collaborate with Business, Technology, Operations and D&A capabilities to design and deploy analytics solutions.
• Mentor analytics talent and promote best practices in data governance, quality, and insight delivery.
• Deliver analytics projects on time with high business impact and reusable frameworks.

Skills

Data analytics

AI product development

Machine learning techniques

Leadership

Education

Bachelor's degree in Computer Science, Computer Engineering, Information Technology or related field

Master's degree in Computer Science, Computer Engineering, Information Technology or related field

Tools

Data Modeling

Data Architecture

DevOps

BI & Insights

Job description

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

Key Responsibilities

Lead business initiatives using Data, Analytics, and AI. Lead the Data, Analytics and AI product development life cycle. Assist in problem identification, analysis and scope definition, solution design, development, testing, and deployment. Collaborate with multiple partners from Business, Technology, Operations and D&A capabilities (Data Governance, Data Quality, Data Modeling, Data Architecture, Data Science, DevOps, BI & insights). Engage in open-ended discussions, analyze business challenges, and help develop clarity in ambiguous situations. Communicate, engage, and present use cases, solutions, and impact to business stakeholders and mid/senior management. Deliver analytics solutions on time, ensuring quality and business relevance. Institutionalize best practices, contribute to research, experimentation, and continuous improvement. Accelerate delivery through development of re-usable frameworks, prototypes, and agile approaches. Provide team guidance, including mentoring, coaching, and supporting development of analytics talent.

Required Qualifications

Must have a Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or related field (will accept foreign education equivalent) and fourteen (14) years of experience curating data and summarizing data required for multiple dashboards and models. Alternatively, employer will accept a Master’s degree in Computer Science, Computer Engineering, Information Technology or related field (will accept foreign education equivalent) and ten (10) years of experience curating data and summarizing data required for multiple dashboards and models.

Position also requires: experience applying statistical and machine learning techniques to assist the creation, efficiency, and efficacy of machine language models; experience working with large and diverse datasets: internal, external, structured, and unstructured; experience leading mid-sized data and analytics teams; experience deploying AI, including documenting and communicating technical solutions; experience driving data and analytics initiatives and supporting digital transformation projects; and experience deploying Agile delivery methodologies for solution delivery, including creating features for business requirements.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $148,366 - $155,400. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

• We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognizedon Fortune magazine's list of the "World's Most Admired Companies",Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companiesto Work For®, MetLife, through its subsidiaries and affiliates, is one of theworld’s leading financial services companies; providing insurance, annuities,employee benefits and asset management to individual and institutionalcustomers. With operations in more than 40 markets, we hold leading positionsin the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purposeis simple - to help our colleagues, customers, communities, and the world atlarge create a more confident future. United by purpose and guided by our corevalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, andThink Ahead - we’re inspired to transform the next century in financialservices. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.

This posting is for a current vacancy and is anticipated to remain open for at least 40 days from the listed posting date.