Director, Global Talent Programs (Hybrid NYC)

Zeta-Global; New York (NY); Hybrid; USD 135,000 - 145,000; Full time

Job summary

Zeta Global headquartered in New York City is seeking a Director of Talent Programs to lead global talent initiatives across performance management, engagement surveys, and recruiting projects. You will translate strategic priorities into actionable programs and partner with HR, Talent Acquisition, and business leaders to deliver a seamless employee lifecycle from onboarding to development.

Based in NYC with hybrid work, this role emphasizes building scalable processes, driving operational

Qualifications

• 5-7 years of experience in Talent Management, HR Operations, Talent Operations, Program Management, or related People functions.
• Experience leading enterprise-wide or global people programs.
• Demonstrated success building scalable processes and operational frameworks.
• Strong project and program management experience with multiple concurrent initiatives.
• Strong analytical skills with the ability to translate data into recommendations.

Responsibilities

• Partner with the Senior Director, Talent Development & Experience to execute Zeta’s global talent strategy across the employee lifecycle, such as recruiting projects, performance management, engagement surveys, and ad hoc projects.
• Translate strategic priorities into clear project plans, governance structures, timelines, communications, and measurable outcomes across multiple concurrent workstreams.
• Lead the day-to-day planning and operational execution of global talent programs, including performance management and engagement-survey cycles, from project planning through reporting, action planning, and continuous improvement.
• Build scalable program operations through standardized processes, annual planning rhythms, project-management practices, and clear ownership across global initiatives.
• Drive operational excellence across recruiting, onboarding, communications, projects, and development to improve consistency, efficiency, and employee experience.
• Partner closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, Employee Experience, and regional leaders to deliver connected, globally consistent programs and support priority recruiting projects.
• Leverage data, employee feedback, and operational insights to evaluate program effectiveness, identify improvement opportunities, and surface recommendations that inform talent strategy and organizational effectiveness.

Skills

Talent management

HR operations

Program management

People analytics

Cross-functional collaboration

Job description

Zeta Global headquartered in New York City is seeking a Director of Talent Programs to lead global talent initiatives across performance management, engagement surveys, and recruiting projects. You will translate strategic priorities into actionable programs and partner with HR, Talent Acquisition, and business leaders to deliver a seamless employee lifecycle from onboarding to development.

Based in NYC with hybrid work, this role emphasizes building scalable processes, driving operational