Director, Global Talent Programs & Lifecycle

Zeta Global; New York (NY); Hybrid; USD 135,000 - 145,000; Full time

Job summary

Zeta Global is seeking a Director, Talent Programs to lead the operational strategy and execution of our global employee lifecycle. Based in NYC, this role collaborates with Talent Acquisition, HR Partners, L&D, Internal Communications and People Ops to ensure scalable, data-informed programs from onboarding through milestones.

The role emphasizes governance, analytics, and automation to drive excellent employee experiences across geographies.

Qualifications

• 5-7 years of experience in Talent Management, HR Operations, Talent Operations, Program Management, or related People functions.
• Experience leading enterprise-wide or global people programs.
• Demonstrated success building scalable processes and operational frameworks.
• Strong project and program management experience with multiple concurrent initiatives.
• Strong analytical skills with the ability to translate data into recommendations.

Responsibilities

• Lead the strategy and operational execution of Zeta's global employee lifecycle, ensuring a seamless experience from candidate acceptance through onboarding, development, engagement, and key career milestones.
• Build scalable lifecycle operations by establishing governance, standardized processes, annual planning rhythms, and clear ownership across the lifecycle.
• Drive operational excellence by overseeing onboarding, Workday Journeys, lifecycle communications, project portfolios, and talent technologies that improve consistency, efficiency, and employee experience.
• Partner closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, and regional stakeholders to ensure a connected, high-quality employee lifecycle across all geographies.
• Leverage data, feedback, and operational insights to continuously improve lifecycle programs, identify opportunities for automation, and enhance organizational effectiveness.
• Partner with the Employee Experience Team on programs, engagement initiatives, recognition programs, and employee lifecycle moments.
• Partner with regional leaders to adapt programs while maintaining global consistency.

Skills

Talent Management

HR Operations

Talent Operations

Program Management

Data Analysis

Tools

Workday Journeys

Job description

Zeta Global is seeking a Director, Talent Programs to lead the operational strategy and execution of our global employee lifecycle. Based in NYC, this role collaborates with Talent Acquisition, HR Partners, L&D, Internal Communications and People Ops to ensure scalable, data-informed programs from onboarding through milestones.

The role emphasizes governance, analytics, and automation to drive excellent employee experiences across geographies.