Director, Global Service Training & Capability

DR Power LLP; Waukesha (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

DR Power LLP in Waukesha, WI, is seeking a Director of Service Training to lead the training strategy and execution across a diverse service network. This role encompasses the development of a comprehensive training ecosystem aimed at enhancing service excellence through innovative training methodologies.

Key responsibilities include designing technical training programs, ensuring regulatory compliance, and collaborating with cross-functional teams to align training with product changes. A Bachelor's degree and considerable experience in training design are required.

Qualifications

• Minimum 7 years of experience in Training/Instructional Design in a technical environment.
• At least 4 years of leadership experience in a global manufacturing or regulated environment.
• Experience with SAP or equivalent ERP systems.

Responsibilities

• Establishes the enterprise service training strategy and standards.
• Leads design and development of technical training across global service channels.
• Oversees blended learning approaches to maximize scalability and effectiveness.

Skills

Leading leaders

Influencing executive-level stakeholders

Exceptional communication skills

Organizational change management

SAP or equivalent ERP systems

Education

Bachelor's degree

Master's Degree

Job description

DR Power LLP in Waukesha, WI, is seeking a Director of Service Training to lead the training strategy and execution across a diverse service network. This role encompasses the development of a comprehensive training ecosystem aimed at enhancing service excellence through innovative training methodologies.

Key responsibilities include designing technical training programs, ensuring regulatory compliance, and collaborating with cross-functional teams to align training with product changes. A Bachelor's degree and considerable experience in training design are required.