Director, Business Development Service & Training

Watson Electrical Construction Co.; Wilson (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Watson Electrical in Wilson, NC seeks a Director of Business Development - Service & Training to drive growth by expanding service offerings and training programs. You will collaborate with cross-functional teams to enhance service solutions and revenue opportunities.

The role emphasizes strategic planning, client relationship management, and proposal development to deliver value to customers and the organization. Travel may be required.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 8+ years of business development/sales experience.
• Experience developing and managing service and training portfolios.
• Contract negotiation and proposal development experience.
• Willingness to travel.

Responsibilities

• Develop and execute business development strategies for service and training offerings.
• Identify and pursue new market opportunities to expand client base and revenue.
• Build long-term relationships with clients, partners, and stakeholders.
• Lead cross-functional teams to design and implement training solutions.
• Monitor market trends and client feedback to inform strategy.
• Prepare and present proposals, contracts, and presentations to leadership.
• Manage budgeting, forecasting, and pricing for service projects.
• Ensure compliance with industry standards and regulations.
• Evaluate program effectiveness and recommend improvements.
• Support marketing and promotional activities for training programs.

Skills

Business development experience

Education

Bachelor's degree or equivalent

Tools

PMP certification

CSM certification

Job description

Director, Business Development Service & Training

Watson Electrical

Director, Business Development Service & Training

Wilson, NC 27893

Position Summary

The Director, Business Development - Service & Training is responsible for leading strategic initiatives to expand the organization’s service and training offerings. This role will drive revenue growth, foster client relationships, and develop new business opportunities in line with organizational goals. The Director will collaborate closely with cross-functional teams to enhance training programs and deliver excellent service solutions.

Key Responsibilities

• Develop and execute business development strategies for the service and training portfolio.
• Identify and pursue new market opportunities to expand client base and increase revenue.
• Build and nurture long-term relationships with clients, partners, and stakeholders.
• Lead cross-functional teams in the design and implementation of innovative training solutions.
• Monitor market trends, competitor activities, and client feedback to inform business strategy.
• Prepare and present business proposals, contracts, and presentations to executive leadership.
• Manage budgeting, forecasting, and pricing for service and training projects.
• Ensure compliance with industry standards and regulatory requirements.
• Evaluate the effectiveness of service and training initiatives and recommend improvements.
• Support marketing and promotional activities for training programs and service offerings.

Required Qualifications

• Bachelor’s degree in Business Administration, Management, Education, or related field or equivalent professional experience.
• Minimum 8 years of experience in business development, sales, or related area.
• Proven track record of developing and managing service and training portfolios.
• Strong leadership, communication, and interpersonal skills.
• Experience in contract negotiation, client management, and proposal development.
• Advanced analytical and strategic planning skills.
• Ability to travel as required.

Preferred Qualifications

• Master’s degree in Business, Education, or relevant discipline.
• Experience in the service, training, or consulting industry.
• Certification in project management (e.g., PMP) or sales (e.g., CSM).
• Familiarity with learning technologies and digital training platforms.
• Multilingual abilities are a plus.
• Business Development
• Strategic Thinking
• Project Management
• Stakeholder Engagement
• Analytical and Presentation Skills
• Customer Focus
• Adaptability & Problem Solving
• Ethical and Professional Conduct

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.