Director, Global Digital Platform Technology Lead

Jobtailor; New York (NY); On-site; USD 230,000 - 350,000; Full time

Job summary

Invesco seeks a senior technology leader to define and execute the multi-year strategy for its global digital client experience ecosystem. You will guide advisor, institutional and client-facing journeys across portals and channels, establishing roadmaps to simplify engagement and boost self-service adoption.

You will partner with Distribution, Marketing, Product, and Risk teams to translate strategy into actionable roadmaps and funding priorities, driving modernization while maintaining

Qualifications

• Bachelor’s degree or equivalent practical experience in a related discipline.
• 10+ years of technology leadership with customer-facing digital platforms in financial services or a regulated industry.
• Proven ability to define multi-year roadmaps with senior executives.
• Deep technical depth in modern digital architectures, cloud platforms, APIs, integrations, and data-driven personalization.
• Experience delivering AI-enabled products and personalization at scale is preferred.
• Ability to lead in large, matrixed organizations with governance and regulatory requirements.

Responsibilities

• Define and execute multi-year technology strategy for global digital client experience ecosystem.
• Lead evolution of advisor, institutional and client-facing digital journeys across portals, web and channels.
• Establish roadmaps to simplify client engagement and increase self-service adoption.
• Create measurable OKRs and outcomes for digital experience, efficiency, and speed to market.
• Drive modernization of legacy capabilities while balancing near-term priorities with platform health.
• Serve as senior technology partner to distribution, marketing, product, client service and regional leadership.
• Translate business strategy into technology roadmaps, investment priorities, and delivery plans.
• Lead end-to-end digital journey improvements across discovery, onboarding, servicing, reporting, and engagement.

Skills

Technology leadership

Digital platform strategy

AI-enabled product development

Cloud platforms & APIs

Executive communication

Education

Bachelor’s degree in Computer Science/Engineering/Information Systems

Tools

DevSecOps

Content platforms

Observability tools

Digital client experience ecosystem

Job description

• Define and execute the multi-year technology strategy for Invesco’s global digital client experience ecosystem
• Lead the evolution of advisor, institutional and client-facing digital journeys across portal, web and emerging digital channels
• Establish roadmaps that simplify client engagement, improve servicing experiences, increase self-service adoption and support differentiated digital engagement
• Create measurable OKRs and business outcomes for digital experience, operational efficiency, client engagement, platform resilience and speed to market
• Drive modernization of legacy digital capabilities while balancing near-term business priorities with long-term platform health
• Serve as a senior technology partner to Distribution, Marketing, Product, Client Service and regional leadership teams
• Influence senior executive decision-making by translating business strategy into technology roadmaps, investment priorities and delivery plans
• Build alignment across complex global organizations and navigate governance, regulatory and control processes
• Own technology strategy for advisor tools, institutional client portals, client servicing platforms and Invesco’s global external website ecosystem
• Lead end-to-end digital journey improvements across discovery, education, onboarding, servicing, reporting, communication and ongoing engagement
• Develop and execute a 3–5 year AI roadmap for digital client experiences, intelligent servicing and personalization at scale
• Partner with enterprise AI, data, architecture, security, legal and risk teams to define governed and scalable AI patterns
• Set architecture direction and technology standards across the digital platform landscape
• Champion DevSecOps, API-first design, cloud-native development, automated testing, observability and resilient platform operations
• Lead technology decisions for platform capabilities, integrations, vendor choices and technical debt remediation
• Provide direction to Agile delivery teams and align delivery plans with strategic business outcomes
• Build, develop and mentor high-performing digital engineering, architecture and platform teams
• Manage strategic vendor and partner relationships
• Attract and retain talent with experience in external-facing digital platforms, AI-enabled experiences and large-scale financial services technology environments

Requirements

• 10+ years of technology leadership experience, including significant responsibility for customer-facing digital platforms in financial services, asset management, wealth management, fintech or an adjacent regulated industry
• Proven experience leading enterprise-scale portals, external websites, digital servicing platforms, advisor tools or institutional client platforms
• Demonstrated ability to define and execute multi-year technology roadmaps with senior business and technology executives
• Strong technical depth across modern digital architectures, cloud platforms, APIs, integrations, content platforms, data-driven personalization, security and scalable engineering practices
• Experience delivering AI-enabled products, personalization capabilities, intelligent workflow automation or emerging digital experiences is strongly preferred
• Proven ability to work effectively in large, complex, highly matrixed organizations with multiple stakeholders, governance forums and regulatory requirements
• Exceptional executive communication, influencing, facilitation and decision-framing skills
• Bachelor’s degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience
• Asset management experience is a significant plus

Core Competencies

Demonstrates expertise in defining and executing multi-year technology strategies for digital client experiences, with a strong focus on AI-enabled products and scalable engineering practices. Proven ability to lead cross-functional teams and navigate complex organizational structures while driving modernization and operational efficiency.

Highest-signal resume keywords

• Technology Leadership Experience
• Digital Platform Strategy
• AI-Enabled Product Development
• Cloud Platforms and APIs
• Executive Communication Skills

Hard Skills

• Digital Architecture
• Cloud-Native Development
• API-First Design
• Automated Testing
• Data-Driven Personalization
• Intelligent Workflow Automation
• Digital Servicing Platforms
• Enterprise-Scale Portals
• Technical Debt Remediation
• Agile Delivery

Soft Skills

• Influencing Skills
• Facilitation Skills
• Decision-Framing Skills
• Mentoring Skills
• Collaboration Skills

Industry Keywords

• Financial Services
• Asset Management
• Wealth Management
• Fintech
• Regulated Industry

Tools & Technologies

• DevSecOps
• Content Platforms
• Observability Tools
• Digital Client Experience Ecosystem
• Client Servicing Platforms