Director, GCC Brand & Experience Strategy

Gartner Inc.; Dolphin Cove (CT); Hybrid; USD 107,000 - 161,000; Full time

Benefits offered by this job

Hybrid work environment

Generous PTO

401k match up to $7,200 per year

Stock purchase program

Job summary

Gartner, Inc. seeks a Director of Creative Journey & Branding to unify the GCC brand with the conferences portfolio, delivering world-class experiences at scale. You will shape strategy, oversee high-touch delivery, and lead cross-functional teams to drive excellence across global events.

The role requires a visionary leader passionate about brand, customer experience, and process improvement, thriving in a fast-paced environment with high impact on conference experiences.

Qualifications

• Bachelor's degree in project management or events management preferred.
• 10+ years of experience in event management, project management, operations, or related fields.
• Proven expertise in project management, attention to detail, and change management.
• Demonstrated focus on customer experience and operational excellence.
• Experience leading cross-functional teams and indirect influence.

Responsibilities

• Lead the creative journey for Gartner C-Level Communities with a focus on build, signage, branding elements and digital platforms.
• Elevate the look and feel of GCC events, collaborating with design, operations, and stakeholder teams to deliver exceptional attendee experiences.
• Align GCC initiatives with existing conference business processes, identifying gaps and opportunities for improvement.
• Lead the team with a creative vision, setting clear direction and inspiring innovative approaches to brand development and event experiences.
• Partner with creative agencies to conceptualize and deliver brand narratives and memorable attendee experiences.
• Establish and champion a culture of creativity and continuous improvement, encouraging the team to push boundaries and elevate every aspect of our work.

Skills

Project management

Event management

Cross-functional collaboration

Change management

Innovation

Education

Bachelor's degree in project management or events management

Tools

Lean

Agile

Job description

Gartner, Inc. seeks a Director of Creative Journey & Branding to unify the GCC brand with the conferences portfolio, delivering world-class experiences at scale. You will shape strategy, oversee high-touch delivery, and lead cross-functional teams to drive excellence across global events.

The role requires a visionary leader passionate about brand, customer experience, and process improvement, thriving in a fast-paced environment with high impact on conference experiences.