Director, Brand Experience & Creative Strategy

The Branding Journal; Irving (TX); Hybrid; USD 107,000 - 161,000; Full time

Job summary

Gartner, Inc. seeks a Director, Creative Journey & Branding to align GCC with conferences, delivering world-class experiences globally. You will shape brand, process, and delivery strategies, guiding cross-functional teams and building a high-impact experiential program that elevates attendees and outcomes.

You will lead a creative vision, partner with agencies, and drive continuous improvement to ensure scalable, high-touch delivery across events and platforms. Travel up to 20% may be required.

Qualifications

• 10+ years of experience in event management, project management, operations, or related fields.
• Proven expertise in project management, attention to detail, and change management.
• Demonstrated focus on customer experience and operational excellence.

Responsibilities

• Lead the creative journey for Gartner C-Level Communities with a focus on build, signage, branding elements and digital platforms.
• Elevate the look and feel of GCC events, collaborating with design, operations, and stakeholder teams to deliver exceptional attendee experiences.
• Align GCC initiatives with existing conference business processes, identifying gaps and opportunities for improvement.

Skills

Project management

Cross-functional leadership

Change management

Education

Bachelor's degree in project management or events management

Tools

Lean

Agile

Job description

Gartner, Inc. seeks a Director, Creative Journey & Branding to align GCC with conferences, delivering world-class experiences globally. You will shape brand, process, and delivery strategies, guiding cross-functional teams and building a high-impact experiential program that elevates attendees and outcomes.

You will lead a creative vision, partner with agencies, and drive continuous improvement to ensure scalable, high-touch delivery across events and platforms. Travel up to 20% may be required.