Director, GBS BRM - Industrial Automation

Honeywell Technologies; Charlotte (NC); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Honeywell is looking for a Director-level GBS BRM leader to drive relationships between Global Business Services and regional business leaders across finance functions. You will help stand up the BRM program, align SLAs/KPIs, and oversee governance, change management, and communications to ensure value delivery beyond transactional support.

You will work in a hybrid office-based role with travel to global hubs as required, engaging with HR services, payroll, procurement, and other upstream

Qualifications

• 3–5 years Honeywell experience at SBG HQ and/or corporate level.
• Bachelor’s degree in business, finance, or related field (MBA preferred).
• 10+ years total finance experience.
• Strong finance and domain expertise; solid understanding of core financial processes.

Responsibilities

• Primary contact for SBG and regional leadership and work closely with them.
• Establish MOS for escalations and high‑impact issues, including status reporting.
• Coordinate CSAT surveys and follow‑up actions with tower leaders.
• Drive continuous improvement with GBS Towers, BAP, and Transformation teams.
• Represent BRM in key GBS MOS and governance forums.
• Maintain document control per GBS standards.
• Align and manage SLAs and KPIs with stakeholders and towers.
• Build upstream relationships to address handoff and knowledge gaps.
• Leverage helpdesk analytics to identify improvement opportunities.
• Facilitate governance meetings, prepare agendas and presentations.
• Document key decisions, action items and circulate to relevant parties.
• Oversee execution of stakeholder related action items including prioritization.

Skills

Honeywell experience

Stakeholder management

Effective communication

Education

Bachelor’s degree in business/finance

MBA preferred

Job description

Honeywell is looking for a Director-level GBS BRM leader to drive relationships between Global Business Services and regional business leaders across finance functions. You will help stand up the BRM program, align SLAs/KPIs, and oversee governance, change management, and communications to ensure value delivery beyond transactional support.

You will work in a hybrid office-based role with travel to global hubs as required, engaging with HR services, payroll, procurement, and other upstream