Director, Fulfillment Reliability & Operations

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Stock

Job summary

Walmart is seeking a Director, Fulfillment Reliability in Bentonville, AR to lead the Reliable Operations transformation across the fulfillment network. This role provides strategic direction, operational leadership, and execution oversight to improve reliability, reduce downtime, and increase asset utilization.

You will align maintenance, engineering, and operations, drive KPI deployment, implement performance tools, and ensure TPM compliance while collaborating across teams.

Qualifications

• Bachelor’s degree in Business Administration, Engineering or related field AND 6 years’ experience in maintenance, operations or related field OR 8 years’ experience in maintenance, operations, or related field.
• 2 years’ experience in multi-unit maintenance support

Responsibilities

• Provide strategic direction for reliability improvements across the fulfillment network.
• Lead operational leadership and execution oversight to enhance reliability performance.
• Manage the M&R budget for the Fulfillment network.
• Establish WBR and MBR reporting mechanisms with actions to reduce downtime.
• Align KPIs within WBR/MBR reporting to improve performance.
• Implement tools to drive performance and measure impact.
• Ensure all FC sites adhere to TPM methodology.
• Serve as a reliability escalation point for impacting events.
• Assist with staffing plans and workforce resilience.
• Provide monthly reliability metric updates.
• Provide strategic path for continuous improvement.

Skills

Technical troubleshooting

Reliability management

Operational excellence

Procurement

Vendor management

Contract administration

Data analytics

Digital literacy

Change leadership

Communication skills

Education

Bachelor’s degree in Business Administration, Engineering or related field

Job description

Walmart is seeking a Director, Fulfillment Reliability in Bentonville, AR to lead the Reliable Operations transformation across the fulfillment network. This role provides strategic direction, operational leadership, and execution oversight to improve reliability, reduce downtime, and increase asset utilization.

You will align maintenance, engineering, and operations, drive KPI deployment, implement performance tools, and ensure TPM compliance while collaborating across teams.