Director, Reliability Maintenance Management

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

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Job summary

Walmart is seeking a Director, Fulfillment Reliability in Bentonville, AR to lead the Reliable Operations transformation across the fulfillment network. This role provides strategic direction, operational leadership, and execution oversight to improve reliability, reduce downtime, and increase asset utilization.

You will align maintenance, engineering, and operations, drive KPI deployment, implement performance tools, and ensure TPM compliance while collaborating across teams.

Qualifications

• Bachelor’s degree in Business Administration, Engineering or related field AND 6 years’ experience in maintenance, operations or related field OR 8 years’ experience in maintenance, operations, or related field.
• 2 years’ experience in multi-unit maintenance support

Responsibilities

• Provide strategic direction for reliability improvements across the fulfillment network.
• Lead operational leadership and execution oversight to enhance reliability performance.
• Manage the M&R budget for the Fulfillment network.
• Establish WBR and MBR reporting mechanisms with actions to reduce downtime.
• Align KPIs within WBR/MBR reporting to improve performance.
• Implement tools to drive performance and measure impact.
• Ensure all FC sites adhere to TPM methodology.
• Serve as a reliability escalation point for impacting events.
• Assist with staffing plans and workforce resilience.
• Provide monthly reliability metric updates.
• Provide strategic path for continuous improvement.

Skills

Technical troubleshooting

Reliability management

Operational excellence

Procurement

Vendor management

Contract administration

Data analytics

Digital literacy

Change leadership

Communication skills

Education

Bachelor’s degree in Business Administration, Engineering or related field

Job description

Position Summary…

As the Director, Fulfillment Reliability, you will be accountable for leading the Reliable Operations transformation across Walmart’s fulfillment network. This critical role provides strategic direction, operational leadership, and execution oversight to improve reliability performance, reduce downtime, and increase asset utilization. As a key member of the Reliability Run the Business (RTB) team, you will drive alignment across maintenance, engineering, and operations to deliver best-in-class fulfillment reliability and network resilience.

What you’ll do…

• Strategic Leadership: Provide strategic direction for reliability improvements across the fulfillment network.
• Operational Oversight: Lead operational leadership and execution oversight to enhance reliability performance, reduce downtime, and increase asset utilization.
• Budget Management: Manage the M&R budget for the Fulfillment network.
• Reporting and Analysis: Establish WBR and MBR reporting mechanisms with specific actions for sites to eliminate controllable downtime.
• KPI Alignment: Align and Deploy KPIs and inputs within WBR and MBR reporting mechanisms for improved performance.
• Tool Implementation: Implement Tools to drive performance and break down analysis to ensure corrective actions and measurement of impacts.
• Compliance: Ensure all FC sites are on process and adhering to TPM methodology
• Field Impact: Serve as a reliability escalation point for impacting events and provide a reliability strategy for the Fulfillment network.
• Team Collaboration: Assist with staffing plans and workforce resilience.
• Performance Tracking: Provide monthly metric updates for Reliability within the Fulfillment network.
• Continuous Improvement: Provide Reliable Operations strategic pathing for improvement goals.

What you’ll bring:

• 10+ years of experience in reliability maintenance, operations, or related leadership roles.
• Proven expertise in technical troubleshooting, reliability management, and operational excellence.
• Strong experience in procurement, vendor management, and contract administration.
• Advanced data analytics and digital literacy skills.
• Demonstrated ability to lead change, manage crises, and drive business process improvements.
• Exceptional communication, negotiation, and partnership skills.
• Commitment to Walmart’s values: Respect, Integrity, Service, and Excellence.

Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer-By Choice. We believe we are the best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and options-while being welcoming of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

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Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business Administration, Engineering or related field AND 6 years’ experience in maintenance, operations or related field OR 8 years’ experience in maintenance, operations, or related field.
2 years’ experience in multi-unit maintenance support

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Heavy equipment or related area, Leading cross-functional task forces or projects, Supervisory experience

Masters: Business Administration, Masters: Computer Engineering

Lean Six Sigma - Certification

Primary Location…

805 Respect, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.