Director, Front Book Campaigns & Content

Global Payments Inc.; Cincinnati (OH); On-site; USD 150,000 - 253,000; Full time

Job summary

Global Payments Inc. is seeking a Director of Front Book Campaigns & Content to lead the content strategy and execution for our marketing team.

You will own end-to-end content projects across digital and print, ensuring alignment with brand, regulatory standards, and business objectives. Collaborating with Product, Sales, Compliance, Legal, and executives, you will translate complex payments concepts into customer-focused content, driving multi-channel campaigns and measurable engagement.

Qualifications

• Eight or more years in marketing, communications, content strategy, or related field within payments/fintech/banking/finance.
• Strong understanding of payment solutions, commercial payments, embedded finance, merchant services, or digital payment products.
• Ability to translate complex financial/technical concepts into clear content for customers.
• Experience partnering with Product, Sales, Compliance, Legal, and Executives.
• Expertise in content strategy, copywriting, editing, and multi-channel marketing.
• Strong project management to lead cross-functional initiatives with competing priorities.
• Experience in regulated environments with focus on quality, compliance, and brand standards.

Responsibilities

• Develop, write, edit, and publish high-quality content across digital and print channels.
• Manage content projects from concept through execution, aligning with brand and business goals.
• Collaborate with stakeholders to gather requirements and deliver audience-focused communications.
• Leverage marketing tech and CMS to support campaign execution and distribution.
• Maintain content quality, consistency, and compliance with brand standards and regulatory requirements.
• Analyze content performance and recommend improvements to boost engagement and effectiveness.

Skills

Content strategy

Copywriting

Editing

Project management

Cross-functional collaboration

Regulatory/compliance awareness

Job description

Job Description

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a Director, Front Book Campaigns & Content, to join our ever-evolving Marketing team and help shape the future of global commerce.

What You'll Own

• Develop, write, edit, and publish high-quality content across digital and print channels.
• Manage content projects from concept through execution, ensuring alignment with brand and business objectives.
• Collaborate with cross-functional stakeholders to gather requirements and deliver audience-focused communications.
• Leverage marketing technologies and content management systems to support campaign execution and content distribution.
• Maintain content quality, consistency, and compliance with established brand standards and regulatory requirements.
• Analyze content performance and recommend improvements to increase engagement and effectiveness.

What You'll Bring

• 8+ years of experience in marketing, communications, content strategy, or a related field within payments, fintech, banking, or financial services.
• Strong understanding of payment solutions, commercial payments, embedded finance, merchant services, or digital payment products.
• Proven ability to translate complex financial and technical concepts into clear, customer-focused content.
• Experience partnering with Product, Sales, Compliance, Legal, and Executive stakeholders.
• Expertise in content strategy, copywriting, editing, and multi-channel marketing.
• Strong project management skills with the ability to lead cross-functional initiatives and manage competing priorities.
• Experience working in a regulated environment with a focus on quality, compliance, and brand standards.

About The Team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

$150,000.00-252,500.00

The above represents the expected salary range for this job requisition.

Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.