Director, Front Book Campaigns & Content

Global Payment Holding Company; Cincinnati (OH); On-site; USD 150,000 - 253,000; Full time

Job summary

Global Payments is seeking a Director, Front Book Campaigns & Content to lead content strategy and execution across digital and print channels. You will manage multi-channel campaigns, translate complex financial concepts for customers, and partner with Product, Sales, Compliance, Legal, and executives to meet business goals.

Join a global marketing team focused on quality, compliance, and brand standards, driving impactful content that supports global commerce and campaign success.

Qualifications

• 8+ years of experience in marketing, communications, content strategy, or a related field within payments, fintech, banking, or financial services.
• Strong understanding of payment solutions, commercial payments, embedded finance, merchant services, or digital payment products.
• Proven ability to translate complex financial and technical concepts into clear, customer-focused content.
• Experience partnering with Product, Sales, Compliance, Legal, and Executive stakeholders.
• Expertise in content strategy, copywriting, editing, and multi-channel marketing.
• Strong project management skills with the ability to lead cross-functional initiatives and manage competing priorities.
• Experience working in a regulated environment with a focus on quality, compliance, and brand standards.

Responsibilities

• Develop, write, edit, and publish high-quality content across digital and print channels.
• Manage content projects from concept through execution, ensuring alignment with brand and business objectives.
• Collaborate with cross-functional stakeholders to gather requirements and deliver audience-focused communications.
• Leverage marketing technologies and content management systems to support campaign execution and content distribution.
• Maintain content quality, consistency, and compliance with established brand standards and regulatory requirements.
• Analyze content performance and recommend improvements to increase engagement and effectiveness.

Skills

Content strategy

Copywriting

Editing

Multi-channel marketing

Project management

Stakeholder collaboration

Regulatory compliance

Content performance analysis

Tools

CMS platforms

Job description

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Director, Front Book Campaigns & Content, to join our ever-evolving Marketing team and help shape the future of global commerce.

What you’ll own

• Develop, write, edit, and publish high-quality content across digital and print channels.
• Manage content projects from concept through execution, ensuring alignment with brand and business objectives.
• Collaborate with cross-functional stakeholders to gather requirements and deliver audience-focused communications.
• Leverage marketing technologies and content management systems to support campaign execution and content distribution.
• Maintain content quality, consistency, and compliance with established brand standards and regulatory requirements.
• Analyze content performance and recommend improvements to increase engagement and effectiveness.

What you’ll bring

• 8+ years of experience in marketing, communications, content strategy, or a related field within payments, fintech, banking, or financial services.
• Strong understanding of payment solutions, commercial payments, embedded finance, merchant services, or digital payment products.
• Proven ability to translate complex financial and technical concepts into clear, customer-focused content.
• Experience partnering with Product, Sales, Compliance, Legal, and Executive stakeholders.
• Expertise in content strategy, copywriting, editing, and multi-channel marketing.
• Strong project management skills with the ability to lead cross-functional initiatives and manage competing priorities.
• Experience working in a regulated environment with a focus on quality, compliance, and brand standards.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

$150,000.00-252,500.00 The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

EEOC Statement Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].