Director for ITS Portfolio Management Office

Office of the Comptroller of the Currency; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Office of the Comptroller of the Currency (OCC) seeks a Supervisory IT Specialist to establish and lead centralized IT portfolio governance, investment management, project oversight, financial management, and technology acquisition capabilities. This role is located in Information and Technology Services at a designated duty location within the United States.

You must meet the required competencies within 30 days of the closing date, including attention to detail, customer service, information

Qualifications

• Attention to Detail: Is thorough when performing work and conscientious about detail (Min. Proficiency Level: 4).
• Customer Service: Works with clients to assess needs, provide information, resolve problems, or satisfy expectations (Min. Proficiency Level: 4).
• Decision Making: Makes sound, well-informed decisions and commits to action (Min. Proficiency Level: 3).
• Information Management: Identifies need for and gathers information; organizes information systems (Min. Proficiency Level: 4).
• Interpersonal Skills: Builds effective relationships; courteous and empathetic (Min. Proficiency Level: 4).
• Oral Communication: Communicates clearly to diverse audiences (Min. Proficiency Level: 3).
• Problem Solving: Identifies problems and evaluates alternatives (Min. Proficiency Level: 4).
• Teamwork: Fosters cooperation and team spirit (Min. Proficiency Level: 4).
• Technical Competence: Applies formal training and on-the-job knowledge to advise on technical issues (Min. Proficiency Level: 4).

Responsibilities

• Leading or coordinating the planning, prioritization, and oversight of IT investments or a portfolio of IT projects or programs.
• Managing financial or acquisition activities that support IT investments, projects or services.
• Leading and developing staff responsible for IT programs or business operations.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

As a Supervisory IT Specialist you will be responsible for establishing and leading the OCC's centralized IT portfolio governance, investment management, project oversight, financial management, and technology acquisition capabilities. This position is located in Information and Technology Services in one of the duty locations mentioned.

You must meet the following requirements within 30 calendar days after the closing date of this announcement:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (Minimum Proficiency Level: 4)
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (Minimum Proficiency Level: 4)
• Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. (Minimum Proficiency Level: 3)
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. (Minimum Proficiency Level: 4)
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. (Minimum Proficiency Level: 4)
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (Minimum Proficiency Level: 3)
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. (Minimum Proficiency Level: 4)
• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. (Minimum Proficiency Level: 4)
• Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. (Minimum Proficiency Level: 4)

In addition to the above IT-related competencies:

Leading or coordinating the planning, prioritization, and oversight of IT investments or a portfolio of IT projects or programs; AND Managing financial or acquisition activities that support IT investments, projects or services; AND Leading and developing staff responsible for IT programs or business operations.

The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure any credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.